Sales & Resident Experience Consultant - Aurora, CO
Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders. Our environment of entrepreneurial spirit, culture of expertise, and people-first approach will allow you to thrive while continuing to grow in your career.
About the role
As one of our Sales & Resident Experience Consultants, you are innovative and spend your day leading your team to drive the success of the property. You are enthusiastic and creative, knowing what drives the market as well as your sales team. You are a people-loving soul who acts as a home-finding helper and hero.
- You have to LOVE people, all kinds of people!
- You must be able to "seal the deal" with expectations of at least a 20% closing ratio.
- Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather.
- Be an inspector! Tour routes and models are your showcase; make sure they look their best.
- Maintain awareness of local market conditions and trends.
- Contribute ideas to the Property Manager for marketing property and improving resident satisfaction.
- Maintain professional resident communications via verbal and written communications.
- Provide excellent customer service to all prospective, existing residents, and your team members.
- Have exceptional administrative skills with attention to detail.
Requirements
- At least two years of transferable experience in customer service.
- Ability to adapt to new technologies.
- Proficiency in writing, speaking, and understanding the English language.
- Be fun, energetic, and enthusiastic.
Benefits
- 3 weeks of vacation.
- Personal development plans.
- Great insurance options.
- 25% rent discount.
- Retirement benefits.
- Health care benefits.
- Paid time off (sick leave, parental leave, vacation leave, PTO, etc.).
- Bonuses.
Pay
The expected salary range for this Colorado position is between $20 and $23 per hour. The actual compensation will be determined based on experience and other factors permitted by law.