Sales Representative - Residential Construction

Responsibilities

• Manage inbound and referral opportunities, conduct consultations, and guide prospects through the full sales cycle, from initial contact to signed contract, while maintaining the client relationship
• Help clients make informed decisions on scope, budget, design, and materials by translating their needs into clear recommendations and aligning multiple stakeholders
• Support site assessments, define project scope, and provide accurate inputs for estimating while identifying risks, constraints, and contingencies
• Own the pre-construction phase, including final selections, scope documentation, and change orders, ensuring projects are fully defined and ready for execution
• Present proposals, explain scope and pricing, address objections, and secure signed agreements while ensuring clarity on inclusions, exclusions, and terms
• Manage scope changes, prevent under-scoping, and ensure alignment between client expectations and project execution to protect profitability
• Deliver a high-quality, trust-based customer experience with clear communication tailored to different client needs
• Track opportunities in CRM, maintain pipeline visibility, and contribute to improving sales processes and reporting

Qualifications

• Strong working knowledge of residential construction methods and remodeling workflows (kitchens, baths, additions), along with familiarity with key material systems such as cabinetry, tile, fixtures, and flooring
• Ability to evaluate site conditions, understand constructability constraints, and anticipate trade sequencing and project challenges
• Solid understanding of job costing principles, margin dynamics, and the impact of change orders
• Capable of developing well-defined project scopes, identifying cost risks, and making decisions that support overall project profitability and accuracy in estimating
• Experience using CRM platforms and pipeline tracking tools to manage opportunities and client interactions
• Comfortable working with estimating tools, spreadsheets, and proposal development
• Proficient in field documentation (photos, measurements, digital notes)
• Able to operate effectively in a less structured environment while contributing to the development and improvement of systems, processes, and workflows