Sales Representative - Contact Center

Responsibilities

• Handle high-volume inbound and outbound calls to engage customers
• Identify customer needs and present tailored solutions
• Close sales for leading global brands
• Utilize modern CX and CRM tools to ensure efficient service
• Meet performance metrics and contribute to team goals
• Participate in ongoing training, coaching, and feedback sessions

Qualifications & Skills

• Goal-oriented and results-driven mindset
• Tech-savvy with proficiency in CX and CRM platforms
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, team-based environment
• Motivated to achieve sales targets and foster customer satisfaction