Sales Ops Manager, Amazon Key, Amazon Key

Sales Operations Manager Overview

Responsibilities

• Develop plans, processes, and optimization strategies that drive efficiency and scale across the team.
• Partner with Directors and Heads of Sales teams to identify short term and long term operational goals.
• Define and develop new processes to eliminate bottlenecks.
• Drive scalable methods of tracking and improving team performance.
• Leverage the latest AI tools and resources to streamline existing workflows, automate repeatable processes, and operationalize new efficiencies across the sales operations function.
• Become a deep subject matter expert in Sales Operations procedures, blockers, and bottlenecks.
• Partner with cross-functional teams including KfB's Business Intelligence, Scheduling, Forecasting, and Operations teams to identify opportunities for optimization and implement solutions that enable the sales operations team to achieve its goals.
• Ensure processes are executed in line with Amazon's customer obsessed culture and that installations are booked and executed in a timely, friction-free, and professional manner.

Qualifications

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.