Key Accounts (OEM) Sales Manager
GRASS America Inc. · Kernersville, NC · 2 wk ago
Business DevelopmentFull-time
Key Responsibilities
- Assume strategic ownership of all existing OEM house accounts, including major cabinet, kitchen, and furniture manufacturers
- Build, maintain, and expand long-term executive relationships with key OEM customers to drive sustainable revenue and margin growth
- Lead commercial negotiations for contracts, pricing frameworks, rebate programs, and long-term supply agreements
- Balance customer requirements with internal cost structures to ensure margin targets are met
- Forecast sales and gross margin performance, manage budgets, and track results against revenue and profitability objectives
New Mid-Sized OEM Customer Development
- Identify, target, and acquire new mid-sized OEM customers within the kitchen, cabinet, and furniture manufacturing segments
- Develop tailored go-to-market strategies that define product scope, pricing models, service levels, and growth pathways
- Own the commercial structure of new accounts, including introductory pricing, volume incentives, and long-term pricing scalability
- Collaborate with operations, customer service, engineering, and finance to ensure new customers are onboarded with commercially viable terms
- Establish scalable account management and pricing frameworks to grow mid-sized OEM customers into long-term strategic partners
Product Development Collaboration
- Partner closely with engineering and product development teams to align product offerings and target pricing with OEM and market requirements
- Translate customer feedback, application challenges, and cost constraints into product enhancements and new development initiatives
- Contribute to product roadmaps for hinges, drawer slides, and accessory hardware with a focus on value, differentiation, and margin
- Support customization and private-label solutions while ensuring pricing accurately reflects complexity and cost
Sales Process and Reporting
- Maintain accurate pipeline, forecasting, pricing activity, and opportunity tracking within CRM
- Utilize data-driven sales management practices to support forecasting accuracy and strategic planning
- Provide regular business reviews and market intelligence updates to leadership
Qualifications
- Bachelor’s degree in Business, Marketing, Engineering, or related field (MBA preferred)
- 10+ years of progressive sales leadership experience in OEM, manufacturing, or building products
- Proven success managing large OEM accounts and developing new mid-sized OEM customers
- Experience in kitchen hardware, cabinet components, furniture hardware, or adjacent industries
- Demonstrated leadership in pricing strategy, margin management, and commercial negotiations
- Strong understanding of manufacturing cost structures, value-based pricing, and supply chain economics
- Exceptional negotiation, leadership, and cross-functional collaboration skills