Sales Operations Specialist

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

About the role

The Sales Operations Specialist plays a critical role in supporting revenue operations across TEGNA’s local, national, and multi-market businesses. This role goes beyond traditional sales assistant responsibilities by combining advanced administrative support, operational stewardship, analytical reporting, support training, and cross-department coordination. The Sales Operations Specialist acts as a central connection point between TEGNA Sales, Station teams, external partners, and corporate initiatives to ensure accurate, efficient, and high-quality fulfillment of client campaigns.

Responsibilities

• Daily interaction with agencies and station counterparts
• Order entry, maintenance of client schedules, regular tracking of client audience delivery, developing presentations, and providing a high level of customer service
• Resolving discrepancies in a timely manner
• Provide overall support to the sales organization
• Ensure all orders follow standardized TEGNA coding for accurate corporate reporting
• Work closely with TEGNA Sales Management to assure accuracy, continuity and meeting sales deadlines
• Actively working in TEGNA selling platforms (WideOrbit Traffic, WideOrbit Media Sales, WideOrbit Connect, etc.)
• Create analysis on campaigns to determine clearance trends, avails by station, sell out percentages, revenue reporting, etc.
• Training and onboarding for Sales Assistants

Performance Tracking

• Successful campaign implementation
• Successful campaign maintenance
• Strong inter-office, inter-department relations with Station counterparts, Agencies, and TEGNA Sales

Requirements

• College degree in marketing, communications, or a related field preferred
• Minimum 5-7 years of account engagement in a professional, fast-paced sales environment
• Previous experience using WideOrbit is preferred
• Ability to work effectively as part of a team and independently
• Ability to handle multiple tasks and projects effectively under deadline pressure
• Attention to detail, accuracy and strong organizational skills are a must
• Ability to effectively solve problems with sense of urgency
• Creative and able to adapt quickly to change
• Strong written and verbal communication skills, as well as strong organization and time management
• Proficiency with computer software/applications, including Microsoft Office: Outlook, Word and Excel

Benefits

• Comprehensive medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas
• Access to dental and eye care coverage
• Fertility, surrogacy and adoption assistance
• Disability and life insurance
• 401(k) program with 1% - 80% pre-tax contribution; company matches 100% of contributions up to the first 4% of pay, vested from day one
• Nine free virtual doctor’s appointments with a physician through Teladoc for all employees and eligible family members
• Twelve free annual therapy sessions with a licensed clinician through Spring Health for all employees and eligible family members
• Generous Paid Time Off (PTO) benefit and nine paid holidays per year

Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply.