Sales Operations Specialist

TekWissen is a global workforce management provider offering strategic talent solutions to clients worldwide. This opportunity is with a biotech client that researches, develops, and commercializes antiviral drugs for HIV, hepatitis B, hepatitis C, and influenza, including Harvoni and Sovaldi.

Location: Foster City, CA 94404
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Pay Rate: $40.00 - $44.00/Hr

About the Role

Client Sciences is seeking operational support for the Sales Operations team. The role will report to the Sr. Director, Sales Operations, with dotted-line management by the leads of the supported areas. Key focus areas include Fleet Operations, Sample Operations, and Field Enablement.

Responsibilities

Fleet Operations

• Manage new vehicle orders and status of surplus vehicle assignments, state transfers, and vehicle disposals/remarketing requests with suppliers
• Audit Fleet data for accuracy and identify discrepancies requiring correction
• Assist Fleet lead with driver compliance through review of driver records
• Monitor vehicle registration renewals for timeliness; escalate/notify Fleet lead of outstanding driver requirements for follow-up with field leadership
• Generate routine Fleet reports, dashboards, and performance metrics
• Maintain Fleet-related sustainability reporting

Sample Operations

• Coordinate Sample Operations activities related to:
  • Training verification
  • Inventory reconciliation, audit preparation, and follow-ups
  • Practitioner Authorization Change (PAC) forms and account updates in CRM
• Triage field inquiries as the first line of support for sample ordering, storage, accountability, and compliance
• Assist with investigation support and documentation compilation for:
  • Sample discrepancies
  • Loss/theft reports
  • Regulatory or internal audit requests

Field Enablement

• Review exhibit and sponsorship escalations for:
  • Completeness and policy alignment (letters of intent, agendas, required documentation)
  • Date accuracy, cost accuracy, and lead-time requirements
• Monitor post-event attestation completion
• Track missing or late attestations, ensuring compliance closure for all events
• Provide escalation support for Licensing and Credentialing to facilitate timely completion of jurisdiction submissions and renewals

Requirements

• 6 years of pharmaceutical/biotechnology experience (including internship experience)
• Field Sales or Commercial Operations experience
• Microsoft Office proficiency (Excel, PowerPoint, Word, Outlook)
• Experience with AI tools highly preferred (CoPilot, ChatGPT, Claude, etc.)