Sales Operations Specialist

Key Responsibilities

• Oversight of License File Delivery, PO Distribution, and Case Intake
• Stakeholder Communication
• Sales Team Support
• Deal Desk and Quote Management
• Documentation and Process Improvement

Requirements

• Bachelor's degree in Business, Finance, or a related field or equivalent experience
• Experience reviewing or building quotes, processing orders, or supporting sales teams
• Familiarity with CRM systems (Salesforce preferred) and CPQ (Configure, Price, Quote) tools
• Basic understanding of sales processes, quoting workflows, and contract terms
• Strong attention to detail and ability to work with data in spreadsheets (e.g., Excel, Google Sheets)
• Excellent written and verbal communication skills, with the ability to clearly explain quotes, pricing, and processes to sales teams and stakeholders
• High ethical standards and the ability to handle sensitive pricing and customer information confidentially
• Strong problem-solving abilities and eagerness to learn complex deal structures and pricing models
• Able to manage multiple priorities and work effectively in a fast-paced environment

Preferred Qualifications

• 1-2 years of experience in sales operations, customer success, business operations, or related analytical roles
• Strong interpersonal skills and collaborative attitude with ability to work cross-functionally
• Demonstrated ability to learn and adapt to new systems and processes