Sales Operations Specialist
About Our Client
The organization develops compact solid-state true beam-steering radar systems that operate effectively in all weather conditions. Their technology combines patented metamaterials with advanced software to deliver high-performance radar sensors at commercial price points. These radars serve various industries including automotive, transportation, critical infrastructure protection, border security, smart cities, uncrewed aircraft systems, and airspace management.
About the Opportunity
The Sales Operations Specialist will manage the initial phase of the customer order process by reviewing purchase orders and terms and conditions, coordinating necessary approvals, and ensuring commercial compliance before order entry. This role is essential for maintaining efficient order processing, minimizing delays, and facilitating a seamless transition from sales to order management.
Responsibilities
- Review customer purchase orders and terms and conditions before acceptance.
- Identify non-standard or risky contract language.
- Coordinate approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
- Ensure adherence to approval matrices and delegation of authority.
- Verify pricing, discounts, payment terms, shipping terms, and commercial requirements.
- Confirm all required documentation is complete prior to ERP entry.
- Serve as the gatekeeper between Sales and Order Management to prevent issues.
- Track approval statuses to ensure timely processing.
- Maintain documentation and audit trails.
Requirements
- Experience in Sales Operations or Commercial Operations.
- Skilled in reviewing commercial documents, purchase orders, and customer terms and conditions.
- Familiarity with CRM systems; experience with Salesforce is a plus.
- Knowledge of ERP systems such as SAP, Oracle, or NetSuite.
- Strong attention to detail.
- Ability to collaborate cross-functionally with Legal, Finance, Sales, and Customer Service.
- Basic contract and commercial knowledge; legal background is advantageous but not required.
Pay
The expected annual salary range for this role is $91,500—$129,883 USD.
Benefits & Perks
- Restricted Stock Units (RSU).
- Fully paid medical, dental, and vision insurance premiums with choice of PPO or HDHP/HSA.
- Virtual care services.
- Employee Assistance Program.
- Mental health coverage.
- Travel assistance insurance.
- Company-paid life insurance.
- Company-paid short and long term disability insurance.
- Flexible paid time off for exempt employees; 15 days per year for non-exempt.
- 401(k) matching.
- Pet insurance.
- Prepaid legal program.
- Commuter benefits.
- Paid company holidays.