Sales Operations Specialist

About the role

1Plan is seeking a highly motivated Sales Operations Specialist to support and scale our growing services business. This is a hands-on, "Swiss Army knife" role responsible for driving sales enablement, sales operations, partner engagement, and program execution across our services portfolio. The ideal candidate is a self-starter who thrives in a fast-paced environment, builds strong relationships, and excels at turning ideas into action.

Responsibilities

• Lead sales operations and sales enablement initiatives for the 1Plan services organization
• Manage relationships with buying groups, strategic partners, industry partners, channel partners, and internal stakeholders
• Administer and manage services sales incentive and compensation programs
• Partner with Marketing to develop sales playbooks, training materials, presentations, and other enablement content
• Design and optimize sales processes, partner onboarding programs, and lifecycle management workflows
• Support channel recruitment, enablement, training, and growth initiatives
• Track program performance, maintain reporting, and identify opportunities to improve sales productivity
• Provide general sales administration and project management support across the organization

Requirements

• 2+ years of experience in Sales Operations, Sales Enablement, Business Operations, Channel Management, Project Management, or a related field
• Strong project management, organizational, and communication skills
• Excellent interpersonal and relationship-building abilities
• Comfortable managing multiple priorities and working cross-functionally
• Proactive, adaptable, and highly accountable
• Experience with CRM systems and Microsoft Office tools preferred

Qualifications

• Bias for action
• Coachable and eager to learn
• Self-starter mentality
• Strong attention to detail
• Ability to adapt and move quickly in a growing business
• Excellent collaborator and relationship builder
• Proven ability to drive projects from concept to execution

About us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day.

Pay & schedule

• Full time
• Hybrid locations: Charlotte, NC (1800 Continental Blvd.) or Lehi, UT (1355 W Innovation Way Suite 125)
• Hiring salary range: USD $31.02 to $52.82 per hour, determined based on market conditions, skills, and experience

Benefits

• Life and health insurance
• Life assistance program
• Accidental death and dismemberment insurance
• Disability insurance
• 401k Plan
• Vacation & holidays