Sales Operations Manager (Strategic Marketing)

Responsibilities

• Overall accountability for divisional workload, ensuring sales and marketing deliverables are completed at the highest quality and on time.
• Allocate divisional resources effectively to meet project deadlines and support team members in their roles.
• Active participant and voice in divisional go no/go and strategy development sessions.
• Strategic partner to Sr. BD Leader and divisional leadership to ensure high level of collaboration and partnership.
• Ensure all external content and client deliverables align with Gilbane’s brand standards and messaging guidelines.
• Manage the development of high-quality sales deliverables in assigned division that are tailored to the specific client requirements, including qualifications, proposals, and presentations.
• Lead the development of strategic sales deliverables, as needed.
• Provide strategic direction, content development, and creative/technical writing for strategic pursuits.
• Conduct market research and analysis to identify growth opportunities and inform division marketing strategies.
• Overall accountability for adherence to digital asset and data management processes across the division to ensure data integrity and assets are properly organized and cataloged.
• Overall accountability to ensure quality control and brand adherence in sales and marketing content across the division.
• Recruit, hire, and effectively manage direct reports, including workload, coaching for career development, and adherence to HR policies and protocols.
• Responsible for ensuring the local training, appropriate usage, maintenance, and data integrity of department tools and applications.
• Foster a positive team environment across assigned division and provide opportunities for professional growth and development.
• Proactively address staffing and workload challenges across the division to ensure a positive team environment.
• Effective leadership of cross-functional teams across assigned division to deliver high-quality external content and client deliverables, ensuring clear communication, mutual support, and a cohesive approach to problem-solving.
• Effectively manage multiple deliverables concurrently and has a strong ability to multi-task.
• Further expand industry and community organization involvement through board and/or committee leadership.
• Stay abreast of new trends and tools and share insights and analytics with the broader team.
• Develop and implement process improvements.
• Responsible for overseeing financial activities and ensuring compliance with budget expectations.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 8-10 years relevant experience in the marketing and/or AEC industry. Or equivalent combination of education and experience.

Skills and Competencies

• Technical Skills: Advanced project management skills, advanced skills in Adobe Creative Suite, PPT, and Unanet.
• Professional Development: Advanced communication skills, delegation, writing, critical thinking, advanced problem-solving skills.
• Business Acumen: Mastery of Gilbane services and industry knowledge/business acumen.
• People Management: Strong understanding of HR Lifecycle, Career Development and Coaching, People Skills, ability to effectively manage complex personnel situations and team dynamics.