Sales Operation Specialist I

About the role

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, processes and markets high-quality dairy products under trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. The Sales Operations Specialist I supports sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.

Responsibilities

• Work closely with the sales team, reseller channel partners, and distributor partners to drive channel relationship execution and ease of partnership.
• Provide customer support, remove process friction, and foster a seamless sales experience.
• Manage day-to-day support for effective data management of all sales proposals and opportunities.
• Administer administrative tasks such as updating customer portals, sales revenue, and opportunity forecasts.
• Participate in business development/opportunity tracking calls and provide support to the marketing department.
• Maintain effective communication with managers to ensure proper sensitivity to the needs of the sales force and provide outstanding customer support.
• Ensure all sales objectives are completed in a timely manner.
• Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts.
• Collaborate with cross-functional teams to develop, plan, launch, manufacture, and market assigned customer accounts.

Requirements

• Proficient in MS Office, Power BI, SAP, with strong data analysis skills.
• Experience with financial modeling and analytical tools.
• Able to analyze raw data creatively and produce actionable insights.
• Strong team player with excellent organizational, multi-tasking, and project management skills.
• High attention to detail, strong communication (both written and oral), and negotiation abilities.
• Capable of working independently, setting priorities, and meeting deadlines in a fast-paced environment.
• Creative, resourceful, and willing to explore new approaches to problem-solving.

Qualifications

• College Degree/Diploma in relevant course of study preferred, or high school diploma with equivalent relevant work experience.

Skills

• MS Office proficiency.
• Power BI expertise.
• SAP experience.
• Data analysis skills.
• Financial modeling and analytical tools.
• Team player with organizational and project management skills.
• Attention to detail and strong communication abilities.
• Independent work capability and deadline management.
• Creative problem-solving approach.

Benefits

• Group health and/or dental insurance.
• Retirement plan.
• Wellness program.
• Paid time away from work.
• Paid holidays.

Pay

$23.00-$27.00 per hour*

The salary range listed for this position represents the good faith and reasonable minimum and maximum pay for this role at the time of posting. Actual compensation may vary based on factors including, but not limited to, experience, skills, training, knowledge, education, and overall qualifications.