Sales Operation Specialist

Location: Falls Church, VA (on‑site with partial telework flexibility). Job Type: Full‑time, Permanent.

Pay

$50,000.00 – $65,000.00.

About the Role

Are you highly organized, detail‑oriented, and passionate about supporting sales teams and customers? BizFlow is seeking a Sales Operation Specialist to streamline processes, manage renewals and invoicing, and ensure top‑tier service. The role works closely with clients and internal teams to drive efficiency, maintain accurate records, and support revenue growth.

Responsibilities

• Manage the entire license and maintenance renewal process for customers.
• Create and issue invoices for license renewal and services.
• Gather and prepare data for invoices.
• Follow up with customers for collections.
• Maintain records of customers and maintenance contracts.
• Interact with customers for renewal of maintenance contracts.
• Maintain a professional and customer‑service‑oriented environment to promote sales of product licenses.
• Manage weekly reporting, including customer‑side requirements and reports for the executive team.
• Support project/professional service tasks such as timesheet and charge code management, expense reports, and monthly financials.
• Coordinate with the sales team on new sales activities.
• Support administrative tasks as needed.
• Demonstrate attention to detail and strong organizational skills.
• Provide clear and professional written and oral communication.
• Identify and resolve problems in a timely manner, meet deadlines, and develop alternative solutions.
• Interact effectively with all levels of management and other employees.

Qualifications

• Prior sales administrative experience preferred (not required).
• Bilingual in Korean & English preferred (not required).
• Maintenance renewal experience preferred (not required).
• Invoicing experience preferred (not required).
• Strong attention to detail and organizational skills.
• Clear and professional written and oral communication skills.
• Proficiency with Microsoft Office, especially Excel.
• Ability to quickly learn new software and applications.
• U.S. citizen or permanent resident; able to pass a standard background check.

Why Join Us

BizFlow is a mission‑driven, dynamic leader in digital transformation, offering a supportive, inclusive culture where ideas are welcomed and growth is prioritized. Team members work on low‑code/no‑code solutions that streamline operations and drive real business results for government and commercial clients. From day one, you’ll be in a collaborative environment that values curiosity, continuous learning, and a strong sense of purpose, with opportunities to shape the future of digital transformation.