Sales Manager - Leith Chrysler Dodge Jeep Ram Wendell
Holman is a family-owned, global automotive services organization anchored by deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
Responsibilities
- Build, train, motivate, and maintain a quality sales organization.
- Assist in hiring of sales consultants and conduct in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct.
- Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills.
- Negotiate trade-in deals with customers while maximizing profitability for the dealership.
- Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures.
- Monitor and manage daily sales operations to optimize efficiency and productivity.
- Research and analyze market trends, competitor activities, and customer preferences.
- Cultivate strong relationships with customers to enhance satisfaction and loyalty.
- Collaborate with the service department to ensure a seamless customer experience post-sale.
- Establish and enforce policies and procedures that prioritize customer satisfaction.
- Establish appraisal guidelines and standards for sales consultants to follow.
- Perform all other duties and special projects as assigned.
Requirements
- Bachelor’s degree in a related field or equivalent work experience.
- 3-5+ years’ experience, including 2+ at a leadership level.
- Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets.
- Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance.
- Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments.
- Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data.
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.).
Benefits
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer the following benefits to full-time employees:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid pregnancy and parental leave
- Supplemental paid military leave to eligible employees
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.