Sales Manager

Essential Duties and Responsibilities

• Manage the entire sales program and staff, including lead generation, energy advisors, and administrative personnel.
• Establish and enforce individual and team sales quotas, activity metrics, and performance goals.
• Monitor sales pipelines, proposal volume, close rates, and forecasting accuracy; analyze data to inform staffing and strategy.
• Recruit, hire, onboard, train, and coach sales personnel in coordination with program and HR leadership.
• Provide ongoing coaching in consultative selling, energy efficiency measures, and customer engagement; assist with company-approved training programs.
• Support complex customer engagements, business development efforts, and project closings.
• Ensure all sales activities align with utility contracts, program objectives, and company policies.
• Develop and execute program marketing and outreach strategies; attend community events, trade shows, and educational initiatives.
• Identify and implement process improvements to enhance sales effectiveness and customer experience.
• Prepare internal and utility reporting; ensure timely and accurate data entry for sales and lead generation activities.
• Collaborate with construction teams to meet audit quality and program targets.
• Perform additional duties as needed to support evolving program and business needs.

Job Requirements / Qualifications

• Bachelor’s Degree preferred
• 5 - 10 years sales background
• 2 - 3 years sales management preferred
• Knowledge of utility energy efficiency programs (preferred).
• Ability to prioritize multiple projects and deliver high-quality work on time in a fast-paced environment.
• Strong collaboration skills with the ability to engage diverse stakeholders while providing exceptional customer service.
• Understanding of marketing and sales principles, including strategy, tactics, product demonstration, and sales control systems.
• Knowledge of customer service best practices, including needs assessment, quality standards, and satisfaction evaluation.
• Familiarity with business and management principles such as strategic planning, resource allocation, leadership, and team coordination.
• Knowledge of financial principles, including accounting, market analysis, and financial reporting.
• Awareness of media production and communication techniques across written, oral, and visual platforms.