Sales Lead - PT

About the role

As a Sales Lead, you model great selling behaviors, love selling our products, and make the customer experience exceptional by sharing your knowledge with your team and customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies, and operational excellence.

Responsibilities

• Create memorable shopping experiences with consistent, friendly, and informed service.
• Ensure a vibrant store through flawless execution of Visual Merchandising & Replenishment standards.
• Leverage key campaigns and services to actively sell and engage with customers.
• Develop employees by sharing knowledge and supporting their understanding of different areas in the store.
• Ensure efficient execution of store operations, including receiving, returns, and other day-to-day processes.
• Identify opportunities for continuous improvement in operations and communicate with the team.
• Communicate effectively and collaboratively with the store team and give feedback honestly and respectfully.
• Drive results during assigned Manager on Duty segments, delivering sales and behaviors that meet the store’s performance targets.
• Lead merchandising and replenishment efforts during assigned MOD periods.
• Open and close the building, ensuring the safety of employees and customers.
• Ensure compliance to company standards regarding safety, customer experience, and store operations.

Requirements

• Understand and deliver excellent standards of service.
• Continue to grow knowledge of product/market and current cultural trends.
• Solid operational knowledge to run the store.
• Proven experience training employees.
• Solid decision-making skills.
• Proven ability to communicate effectively and work collaboratively.

Expected Behaviors

• Prioritize customer experience above all else.
• Communicate feedback effectively with others.
• Work collaboratively with and through others.
• Delegate effectively and work through others.
• Be curious and continue to develop deep knowledge about the industry.
• Support results through observation and development of store team.
• Enjoy working with people and value them.
• Have a can-do attitude and be a team-player.
• Be well-organized and manage time efficiently.
• Shift gears quickly, prioritize, and multi-task in an ever-changing work environment.
• Use good judgment when making decisions.
• Remain calm, cool, and collected when situations escalate.
• Take responsibility for own actions.
• Be open to feedback and reflect on insight to develop and grow.

Benefits

Benefits vary depending on scheduled hours per week. For those scheduled to work less than 20 hours per week, benefits include Employee Discount, EAP, and Sick Pay. For those scheduled to work between 20 and 29.99 hours per week, benefits include Employee Discount, EAP, Sick Pay, and Paid Time Off, including paid Maternity and Parental Leave, Company Paid Holidays, Transit, and 401(k) with Company Match. For those scheduled to work 30 hours or more, benefits include Employee Discount, EAP, Sick Pay, Paid Time Off, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits, Healthcare and Dependent Care Spending Accounts, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

Pay

An employee in this position can expect an hourly rate starting at $15.00.