Sales/Front Desk and Personal Trainer

Sales/Front Desk and Personal Trainer

Knowledge, Skills & Abilities:

• Experience with customer service preferred.
• Experience with health and fitness preferred.
• Must be able to communicate effectively with members and other club personnel.

Personal Trainer Duties And Responsibilities

• Lead clients through exercise routines.
• Evaluate client fitness level and skillset to plan reachable goals.
• Monitor client through strength training and weightlifting.
• Counsel and educate clients on diet, nutrition, and exercise.
• Create a workout plan tailored to client needs.
• Chart and track client progress.
• Motivate and encourage client through positive words while training.
• Ensure equipment use and physical exercises are performed safely.
• Adjust client personalized plans as goals are reached.
• Lead group classes on proper exercise routines.
• Demolish and encourage correct warm-up and stretching techniques to avoid injury.
• Perform CPR, first aid, or other emergency procedures if needed.
• Provide information or resources on general fitness and health issues.
• Provide emergency first aid if necessary.

Knowledge, Skills & Abilities

• Experience with customer service preferred.
• Experience with health and fitness preferred.
• Must be able to communicate effectively with members and other club personnel.

Certifications/Education Level

• You can become a personal athletic trainer with a certificate, a two-year associate’s degree or four-year bachelor’s degree in health and fitness.
• Both a certification and an associate’s degree provide you with sufficient training to have a career as a fitness trainer; the advantage to having a bachelor’s degree is that it can raise your chances of advancing to management positions.
• The Degree You Choose To Earn Will Depend On Your Goals And Interests For Your Long-term Career Path.
• Once You’ve Earned Your Degree, You Can Obtain Personal Training Certifications From a Number Of Organizations, Including: American Council on Exercise (ACE), American Fitness Training of Athletics (AFTA), National Strength and Conditioning Association (NSCA), National Academy of Sports Medicine (NASM).

Personal Trainer Requirements And Qualifications

• A high school degree or equivalent.
• First aid and CPR training and certification.
• Professional certification preferred.
• Excellent written and verbal communication skills.
• Able to work early mornings, nights, weekends, and holidays.
• Patient with clients when instructing.
• Able to build trusting relationships with clients.
• Able to work with clients who may need specialized attention due to previous injuries or health problems.

Physical Qualifications

• Ability to work in club office.
• Move about club floors and rooms.
• Review, revise, create club paperwork.
• Communicate with employees, members and the public.
• Travel: must be able to travel by car.
• Ability to access and operate club computer systems including prepare documents, enter data into computer system, read reports from a computer data base or email system.
• Ability to lift heavy weights of at least 45 pounds and other heavy objects for the purposes of club maintenance.

Sales and Front Desk Associate (SFDA)

• Responsible for greeting and checking in members and guests as they enter the club.
• Answer phones and sell retail products at the front desk.
• Tour prospective members through the club and make sales presentations for both membership and personal training agreements.
• Absorb the Club Manager (CM) with updating member information, collecting member debt, and maintaining a professional and welcoming environment at the club.
• Frequently need to assist the CM with organizing, cleaning, and stocking the club.
• Job duties and responsibilities include, but are not limited to:
  • Holding up company standards; maintaining a clean and organized work environment.
  • Having a customer first attitude.
  • Greeting every member with a welcoming smile and being willing help at all times.
  • Nothing less than total professionalism and courteous behavior will be tolerated.
  • Understand and be prepared to share all club promotions.
  • Handle telephone inquiries from potential new customers.
  • Telephone inquiries should lead to appointments and the collection of prospect information like full name, phone number, etc.
  • Clean the club equipment, floors, restrooms, desks, etc. Re-rack weights.
  • Stock club restrooms and stock club retail displays.
  • Absorb in the achievement of club goals.

Qualifications

• Knowledge, Skills & Abilities: Experience with customer service preferred.
• Experience with health and fitness preferred.
• Must be able to communicate effectively with members and other club personnel.