Sales Experience Manager (Sales Advisor) - Park Place Land Rover Grapevine

About the role

The New Car Sales Experience Manager (Sales Consultant) position at Park Place Dealerships offers the opportunity to build your own book of business and provides an unlimited earning potential. This role ensures an "extraordinary experience" for clients by assisting them from the beginning to the end of the purchase process.

Responsibilities

• Prospect for new and current clients
• Learn and utilize all company provided software including the Client Relationship Management (CRM) system and Auto Alert
• Greet prospective and repeat clients on the service drive and analyze their position towards buying another vehicle
• Work in partnership with the F&I Team to resolve any outstanding contracts or incomplete deals
• Follow up with clients and prospective clients in a timely fashion
• Sell finance products and have clients sign all the paperwork to complete the deal
• Meet/Exceed departmental performance standards, including but not limited to; “Customer Service Index”, “Gross Average”, “Finance & Lease” and vehicles sold
• Maintain proper knowledge of products and current market trends
• Maintain compliance with Park Place and manufacturer training and certification plans and standards
• Utilize all Park Place and manufacturer required tools, software and processes to meet and/or exceed set standards
• Understand and adhere to the Park Place “One Touch” Sales Process
• Know and understand the Client Concern Resolution (CCR) process and use the program to achieve client satisfaction
• Understand and adhere to the Park Place Privacy and Information Security Policies and requirements
• Read and understand all company policies and procedures in the company handbook and Park Place University (PPU)
• Attend weekly department meetings
• Follow other duties that may be assigned

Requirements

• Experience using Microsoft Office
• High school diploma or equivalent
• At least eighteen years of age
• A valid driver’s license and meet company MVR policy requirements

Qualifications

• Confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth

Skills

• Excellent communication skills
• Strong sales and customer service abilities
• Knowledge of industry trends and products
• Ability to work independently and as part of a team

Benefits

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team member’s eligible!)
• Insurance / Retirement: Medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 8 weeks paid pregnancy leave (disability leave)
• Health savings Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Pay

• Hourly pay

Schedule

• Full-time

Additional advantages

• Employee assistance program
• Must be able to pass pre-employment screenings (background and drug test)

Job Details

• Job Family: Sales
• Pay Type: Hourly