Sales Experience Manager (Sales Advisor) - Park Place Motorcars Fort Worth

Requisition ID: Req #12640 | Park Place Motorcars Fort Worth, Fort Worth, TX

About the role

Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. The organization is redefining the traditional dealership model through innovative technologies such as Clicklane and a commitment to team members, guests, and partners. The culture is grounded in a North Star and Compass framework and powered by DRIVE values, with a vision of becoming the Most Guest Centric Automotive Retailer. Asbury has been recognized as one of the best places to work by Newsweek and U.S. News & World Report. At Park Place, the goal is to ensure an "extraordinary experience" for clients and members alike.

Responsibilities

• Provide clients a unique and extraordinary car purchase experience from beginning to end of the purchase process
• Build and maintain a personal book of business with unlimited earning potential
• Prospect for new and current clients
• Learn and utilize all company-provided software including the Client Relationship Management (CRM) system and Auto Alert
• Greet prospective and repeat clients on the service drive and analyze their position toward buying another vehicle
• Work in partnership with the F&I Team to resolve outstanding contracts or incomplete deals
• Follow up with clients and prospective clients in a timely fashion
• Sell finance products and have clients sign all paperwork to complete the deal
• Be accountable for departmental performance standards including Customer Service Index, Gross Average, Finance & Lease, and vehicles sold
• Maintain proper knowledge of products and current market trends
• Meet or exceed Park Place and manufacturer training and certification plans and standards
• Understand and adhere to the Park Place "One Touch" Sales Process
• Utilize all Park Place and manufacturer required tools, software, and processes to meet or exceed set standards
• Know and understand the Client Concern Resolution (CCR) process and use the program to achieve client satisfaction
• Know and adhere to Park Place Privacy and Information Security Policies
• Read and understand all company policies and procedures in the company handbook and Park Place University (PPU)
• Attend weekly department meetings
• Perform other duties as assigned

Requirements

• Experience using Microsoft Office
• High school diploma or equivalent
• Must be at least eighteen years of age
• Must have a valid driver's license and meet company MVR policy requirements
• Must be able to drive and operate vehicles
• Must be able to pass pre-employment screenings (background and drug test)

Benefits

Pay and Recognition

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance & Retirement

• Medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 8 weeks paid pregnancy leave (disability leave)
• Health savings and Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance & Career Development

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional Advantages

• Employee assistance program

Pay & Schedule

Hourly pay with weekly paychecks. Paid holidays and paid time off provided.