Sales Enablement Administrator

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.

About the role

This is an on-site role (5 days per week).

• Assist Sales Applications Engineers with administrative tasks to expedite creation and dissemination of RFQ responses to Commercial Sales Offices.
• Prepare transition documents and communicate project readiness for assignment to the operations team.
• Document work by maintaining files for each job.
• Use a variety of computer programs including Microsoft Office products, Trane selection and pricing programs, and specialty vendor programs (Salesforce.com).
• Assist with CSO Account Manager follow-up communications regarding pending or active jobs.
• Develop understanding of TCS quotes—types of custom work, hours/labor rates, material costs, etc.—and use this knowledge to manage updates of quote templates as rates, hours, and margins are revised.
• Enter quotes into CRM management tool (e.g., Salesforce.com) and maintain updates through the quote process to active job status.
• Run regular reporting to track SAE progress (e.g., bookings).
• Learn basic engineering technical concepts to assist with running online performance data as backup/additional information for RFQs.
• Assist Custom Solutions Product Manager with administrative and research tasks to improve division strategies and support marketing tactics.
• Run regular reporting to track Custom Projects progress (e.g., RFQ by month, Avg Value/Quote, Market Penetration).
• Collect current competitor research from Trane Commercial product teams and file in SharePoint.
• Assist with creation of presentations to knowledge share and engage key colleagues within the Commercial Sales Offices (multiple monthly sales engagement meetings).
• Work with Product Manager to schedule virtual and face-to-face meetings and develop messaging/content; coordinate the Sales Application Engineers (SAE) schedule to develop travel schedules by quarter.
• Conduct analysis using internal data (Power BI/OBI) to monitor monthly progress vs. monthly and annual goals and CSO office behaviors/trends when quoting custom jobs.
• Work to consistently meet and exceed customer requirements.
• Continuously strive for operational excellence and continuous improvement.
• Other duties as assigned.

Requirements

• Associate’s Degree required; Bachelor’s Degree preferred (recent graduate with a 4-year degree in Engineering or HVAC sciences ideal).
• 2-4 years of experience in customer service, inside and/or outside sales, preferably in an industrial environment.
• Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).

Skills

• Proactive in gaining knowledge, problem-solving, and completing tasks with accuracy.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to handle difficult situations while remaining professional and courteous.
• Ability to build strategic relationships across functions of an organization.
• Ability to identify process improvement opportunities and take initiative to implement them.
• Actively seek and apply new knowledge, assimilate information quickly, and contribute to a culture of learning.

This role has been designated by the Company as Safety Sensitive.

Benefits

• Benefits begin on day one, including medical, dental, and vision coverage.
• HSA & FSA options.
• 401k match up to 6% (vested immediately), plus an additional 2% of eligible pay in core contributions (after 3 years).
• Tuition Assistance Program.
• Be Well Program and Employee Assistance Program.
• Family-building benefits including fertility coverage and adoption/surrogacy assistance.
• Paid time off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs, along with tuition assistance and student debt support.

Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Pay

Hourly base pay: $24.76. This role is incentive eligible but not sales commission eligible.

Compensation is tailored to a variety of factors, including seniority, merit, geographic location, education, experience, travel requirements, and union designation. The provided range is generally based on the national average for the country.