Sales & Education Account Executive, Mid West (Chicago)

Job Responsibilities

• Drive brand retail sales and execute strategies and initiatives at Sephora US to achieve/exceed sales plans.
• Plan and execute retailer events, sales and training visits in respective service doors that impact brand awareness.
• Plan and execute in-store events, ensuring sales targets are met and strong ROI is achieved.
• Evaluate retail trends to determine resource movements against sales.
• Build strong relationships with Sephora store management, regional/district managers, event managers, education managers, and retail store associates within multiple retail locations.
• Build relationships with Sephora key retail leadership that will create business opportunities and brand support.
• Accountability for visual merchandising execution in-store and supporting in-stock position, by building collaborative relationships in-market and in-store.
• Communicate needs to key internal and external stakeholders.
• Lead with empathy and accountability, effectively managing resources to achieve ROI and schedule optimization.
• Recruit, hire, inspire, schedule, develop, and retain productive freelance team members.
• Ensure achievement of “sales per hour” and “items per transaction” goals.
• Train and assist with higher-level trainings and events in retail accounts to reach assigned sales goals.
• Train for new door openings within the region, in person or virtually.
• Assist with corporate events within the region.
• Maintain a high level of knowledge of all products as well as ingredients.
• Ensure all Sephora locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.
• Manage/track regional call cycle for in-store visits and virtual call cycle for regional outreach.
• Plan and manage budgets (e.g., T&E, freelance) in partnership with the Sales Director.
• To carry out other duties as requested by management from time to time.

Requirements

• High School diploma or equivalent.
• Prior skincare/cosmetic sales experience (2-5 years preferred) or equivalent retail sales.
• Prior Sephora retail experience.
• Ability to plan and manage budgets (i.e., freelance selling, sampling, event, and T&E budgets).
• Ability to work collaboratively & build positive/effective business partnerships.
• Strong communication skills.
• Proficient in Microsoft Office Suite.
• Ability to provide best-in-class customer experience.
• Ability to work with all levels of management in a fast paced, high growth, changing environment.
• Full and Valid Driver’s License.
• Ability to travel within the US, amount depending on territory.
• Ability to stand for 4 hours or more.
• Ability to work flexible schedule, including night, evening and/or holiday shifts.

Key Performance Indicators (KPIs)

• Provide best-in-class shopper experience to attract and retain customers.
• Meet all deadlines for requests including calendar, call cycle, expenses, and event recaps.
• Understand Sephora protocols, support, and adhere to their policies.
• Provide competitive feedback to Sales Director.
• Strengthen brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met.

What We Offer

• Comprehensive benefits package.
• Annual discretionary corporate incentive bonus.
• Competitive paid parental leave.
• Generous employee discount to use on all your favorite L’Occitane en Provence products.
• The compensation for this role ranges from $80,000 - $95,000. Exact compensation will vary based on factors including but not limited to, experience, skills, and geographic location.
• In addition to annual salary, this position is eligible for participation in a highly competitive bonus program.
• L'Occitane en Provence offers a competitive compensation package and a comprehensive benefits package.
• L’Occitane en Provence is an equal opportunities employer.

Travel Requirements

• Full and Valid Driver’s License.
• Ability to travel within the US, amount depending on territory.
• Ability to stand for 4 hours or more.
• Ability to work flexible schedule, including night, evening and/or holiday shifts.