Sales Development Representative (Outbound Sales + Marketing)

Responsibilities

• Conduct high-volume outbound prospecting via phone, email, and social media to engage with prospects, generate interest, and uncover opportunities.
• Demonstrate a true hunter mentality by actively seeking new opportunities, confidently asking for meetings, staying persistent, and using strong persuasive skills to convert objections into opportunities.
• Qualify leads through consultative conversations, understanding their needs, and aligning ProviderSoft’s solutions as a fit.
• Schedule meetings and product demonstrations for Sales Representatives, ensuring a smooth and effective handoff.
• Build and maintain a robust pipeline of prospects through strategic research, targeted outreach, and database management.
• Collaborate with the Sales and Marketing teams to execute and optimize campaigns aimed at generating new leads and nurturing existing ones.
• Market research to inform S&M team on industry trends, competitive landscape, and ProviderSoft’s evolving product offerings to effectively position solutions during prospect interactions.
• Use market research and VoC to draft marketing campaigns for distribution.
• Maintain detailed and organized records of activities, call notes, and next steps in the CRM system.
• Participate in call coaching and contribute to script refinement based on real conversation feedback.

Requirements

• Experience in outbound sales, inside sales, or customer service with an outbound calling component.
• Comfortable making 60+ calls per day and maintaining energy and professionalism throughout.
• Strong written communication skills with the ability to draft clear, personalized outreach.
• Organized and self-directed, able to manage a high volume of activity.
• Proficiency with CRM tools and standard productivity software.
• Genuine curiosity about the healthcare and human services space Early Intervention (Birth to Three), Special Education, ABA.
• Pride in integrity; ability to build sincere and genuine professional relationships.
• Excellent communication skills, both verbal and written, with an engaging and persuasive style.
• A high degree of computer literacy and technical competency, with proficiency in CRM systems and sales enablement tools.
• Customer-focused, approachable, and driven to understand client needs and provide tailored solutions.
• Self-motivated, results-oriented, and persistent in achieving goals.
• Competitive with themselves, collaborative with team members, and supportive of collective success.

Skills

• Experience in outbound sales, inside sales, or customer service with an outbound calling component.
• Comfortable making 60+ calls per day and maintaining energy and professionalism throughout.
• Strong written communication skills with the ability to draft clear, personalized outreach.
• Organized and self-directed, able to manage a high volume of activity.
• Proficiency with CRM tools and standard productivity software.
• Genuine curiosity about the healthcare and human services space Early Intervention (Birth to Three), Special Education, ABA.
• Pride in integrity; ability to build sincere and genuine professional relationships.
• Excellent communication skills, both verbal and written, with an engaging and persuasive style.
• A high degree of computer literacy and technical competency, with proficiency in CRM systems and sales enablement tools.
• Customer-focused, approachable, and driven to understand client needs and provide tailored solutions.
• Self-motivated, results-oriented, and persistent in achieving goals.
• Competitive with themselves, collaborative with team members, and supportive of collective success.

About the Role

ProviderSoft is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including healthcare, education, and more. Our mission is to empower organizations to streamline operations, enhance efficiency, and deliver exceptional outcomes for their clients. As a Sales Development Representative (SDR), you will play a crucial role in driving our company’s growth by identifying and engaging potential clients, building relationships, and supporting the sales team in closing deals.

Benefits

ProviderSoft offers a competitive base salary with room for growth as the company scales. We also provide a flexible work environment where you can work remotely, contributing to a collaborative and mission-driven team. You’ll have direct access to senior leadership and meaningful input on how the sales and marketing function evolves. We believe in rewarding strong performance through commissions on meetings booked, fostering a culture of excellence and continuous improvement.

Pay

Competitive base salary with potential for growth.

Schedule

Regular office is a virtual network. Each member of the team works from home, communicating via TEAMS and coordinating with online project management tools. Scheduled Weekly Hours: 40.