Inbound Sales Development Representative

Responsibilities

• Qualify high quality inbound leads from various sources including website, chat, events, and trials.
• Manage and optimize lead flows and pipelines using industry best practices, CRM system, and latest tools.
• Aid Sales and Marketing in projects aimed at driving revenue growth.
• Work closely with Account Executives, Sales Development Representatives, and Marketing team to generate pipeline.
• Respond to every high quality lead within 5 minutes.
• Successfully overcome prospective customer objections and answer initial questions.
• Effectively utilize the lead qualification process and document sales information in Salesforce.
• Assist Marketing with testing, execution, and reporting on lead quality.
• Meet weekly goals and established metrics.
• Utilize sales tools and collaborate with Sales team members to schedule customer meetings.

Requirements

• Experience in lead qualification, outbound prospecting, and lead development management (a plus).
• Experience with Salesforce.com and Outreach.

Culture

• Connection: Deliver exceptional experiences, build enduring relationships by listening, anticipating needs, doing what is right, and always going above and beyond.
• Craftsmanship: Lifelong learners, curious and open-minded, constantly seeking ways to improve products and ourselves, never settling for good enough.
• Grit: Run towards challenges, unleash persistence, creativity, and ability to move through uncertainty to create solutions.
• Energy: Embrace joy, love what we do, bring our best selves to work each day, share optimism and compassion with everyone around us.

Qualifications / Experience / Technical Skills

• Experience in lead qualification, outbound prospecting, and lead development management (a plus).
• Experience with Salesforce.com and Outreach.

Soft Skills / Personal Characteristics

• Fearless and energized by talking to people.
• Unique ability to reach prospects creatively and position solutions/products.
• Eager to learn world-class sales practices and advance career.
• Eager for the opportunity to apply experience, knowledge, and passion to help organization grow/scale.
• Desire to start career as sales executive, customer success rep, or marketing professional.
• Excellent phone presence and interpersonal skills.
• Promising follow-up, time management skills, and ability to manage multiple priorities simultaneously.
• Results-oriented, capable of bringing prospects to the next step in the sales process.
• Strong communication skills; ability to reach prospects creatively, position solutions/products.