Sales Development Representative

About the role

We are seeking a highly motivated, driven, and commercially minded Sales Development Representative (SDR) to support our growing Sales team. This role is responsible for generating and qualifying new business opportunities while serving as a key entry point into our sales organization. The SDR plays an important role in introducing prospective customers to our commerce platform, identifying potential business opportunities, and partnering with internal teams to ensure qualified opportunities are effectively transitioned through the sales process.

The ideal candidate is an ambitious early-career sales professional who is eager to learn, develop, and grow within a high-performing sales organization. They are naturally curious, motivated by results, and excited to build a foundational understanding of our products, customers, and go-to-market strategy while creating meaningful business impact.

Responsibilities

• Generate and qualify new pipeline through outbound prospecting, inbound lead follow-up, and targeted account engagement
• Conduct discovery conversations to understand prospective customer needs, business objectives, and decision-making processes
• Educate prospective customers on our platform, simplifying complex payments and commerce concepts into clear business value
• Build relationships with key stakeholders across target accounts through personalized outreach and engagement
• Partner closely with Account Executives and Sales Leaders to transition qualified opportunities and support pipeline growth
• Collaborate with Product Marketing and other go-to-market teams to strengthen industry knowledge, messaging, and understanding of our value proposition
• Maintain accurate pipeline, customer data, and activity tracking within CRM systems
• Research target accounts, industries, and market trends to improve outreach effectiveness and customer engagement
• Leverage AI-driven tools and automation to improve prospecting efficiency, research, and productivity
• Operate effectively in a fast-paced, evolving environment while continuously learning and developing new sales skills

Requirements

• Bachelor's degree in Business, Marketing, Communications, Sales, or a related field
• 1-3 years of experience in sales, business development, customer-facing, or related roles; experience within payments, fintech, SaaS, or technology environments is a plus
• Proven ability to build relationships, engage prospective customers, and identify business opportunities
• Strong communication skills, both written and verbal, with the ability to confidently engage a variety of audiences
• Demonstrated ability to learn new technologies, products, and industries quickly
• Ability to translate complex concepts into clear, customer-friendly messaging
• Highly self-motivated, resilient, and goal-oriented with a strong desire to succeed
• Curious mindset with a willingness to experiment with new tools, technologies, and sales approaches
• Demonstrated ability to leverage AI and automation tools to improve productivity and effectiveness
• Strong organizational skills and attention to detail
• Desire to build a long-term career in sales and progress into more advanced commercial roles