Sales Development Representative

Job Description

At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms, creating a brighter future for the industry. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) and Provider Collaboration that help our clients maximize their efficiencies.

As a vital part of our mission, our Sales Development Representatives (SDRs) drive growth both externally by expanding ModMed/Klara's presence within the healthcare sector, and internally by fostering their own professional development. Seize this unique opportunity to join our dynamic team, where you'll make a meaningful impact on healthcare while accelerating your career trajectory in an environment that values innovation, growth, and collaboration.

About the Role

Sales Development Representatives are crucial in generating new business for the company by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. They develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Regional Sales Managers (RSMs).

Responsibilities

• Conduct outbound cold calls, develop email campaigns, and use other social mediums, such as LinkedIn, to educate and demonstrate the value of our solutions to prospects
• Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Manager(s) or Account Executives
• Refine your sales skills, and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions
• Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects
• Maintain detailed and updated documentation and lead management activity using Salesforce.com, SalesLoft/Outreach, and other tools
• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives

Requirements

• Bachelor's degree in communications, pre-med, business, marketing, or related degree preferred
• Ability to work 3 days per week in the Boca Raton, FL headquarters
• 1-2 years of previous professional experience in sales, marketing, communication, or related professions is highly preferred
• Experience using the following tools is a plus: CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, G-Suite/Mac
• A strong interest in healthcare and developing a career in sales
• Polished and engaging communication skills, both written and verbal
• Strong problem-solving skills with the ability to overcome objections and think on your feet
• Strong planning and organizational skills
• Flexible and adaptable with an ability to receive and learn from feedback
• Exhibits grit: stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment
• Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research
• Collaborative and team-oriented

Qualifications

• Exhibits a passion for healthcare and a desire to contribute to its modernization
• Has a strong foundation in sales and communication skills
• Is adaptable and open to learning new technologies and processes
• Can work independently and as part of a team
• Is committed to continuous improvement and professional development

Skills

• CRM proficiency
• EHR familiarity
• Strong communication skills
• Problem-solving abilities
• Organizational skills
• Flexibility and adaptability
• Customer service orientation

Benefits

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters

Pay

Competitive salary based on experience and qualifications

Schedule

Hybrid office-based roles and remote availability for some roles