Sales Development Manager

About the role

Camping World is seeking a Sales Development Manager to join our growing team. The role involves driving sustainable financial growth through boosting sales and forging strong relationships with customers.

Responsibilities

• Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities.
• Maximize sales and profitability of the Business Development Center.
• Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.
• Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere.
• Lead by example in appointment setting, shown appointment and sold appointment metrics.
• Support staff and customers by handing escalated customer engagements.
• Collaborate with management to educate Sales Associates on Business Development principles.
• Drive customer traffic through website management, including taking and uploading photos and adding options and attributes.
• Maintain online reputation through active management of review sites and social media channels.
• Analyze metrics to drive continuous improvement in departmental performance.

Requirements

• Previous CRM experience preferred.
• High school diploma or the equivalent.
• Effective communication and team building skills.
• Excellent computer skills with proficiency in Microsoft office products.
• At least a year of prior Internet Sales Experience a plus.
• Must be highly organized with great attention to detail.
• Valid driver's license required.

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligible)
• Tuition Reimbursement (if eligible)
• On-the-job training opportunities

Pay

A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $60,000 - $90,000. This is a variable pay role with uncapped variable pay. For more information please visit: www.mycampingworldbenefits.com