Sales Development Manager
About the role
Camping World is seeking a Sales Development Manager to join our growing team. The role involves driving sustainable financial growth through boosting sales and forging strong relationships with customers.
Responsibilities
- Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership traffic and converting them into sales opportunities.
- Maximize sales and profitability of the Business Development Center.
- Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.
- Ensure continuous and consistent coaching aimed at developing and motivating Sales Development Representatives, fostering a positive and productive atmosphere.
- Lead by example in appointment setting, shown appointment and sold appointment metrics.
- Support staff and customers by handing escalated customer engagements.
- Collaborate with management to educate Sales Associates on Business Development principles.
- Drive customer traffic through website management, including taking and uploading photos and adding options and attributes.
- Maintain online reputation through active management of review sites and social media channels.
- Analyze metrics to drive continuous improvement in departmental performance.
Requirements
- Previous CRM experience preferred.
- High school diploma or the equivalent.
- Effective communication and team building skills.
- Excellent computer skills with proficiency in Microsoft office products.
- At least a year of prior Internet Sales Experience a plus.
- Must be highly organized with great attention to detail.
- Valid driver's license required.
Qualifications
- VinSolutions experience is a huge plus!
Skills
- CRM experience.
- Effective communication and team building skills.
- Computer skills with proficiency in Microsoft office products.
- Internet Sales Experience.
- Organizational skills.
- Attention to detail.
- Driver's license.
Benefits
- Paid Time Off.
- 401(k).
- Employee Assistance Program.
- Good Sam Roadside Assistance.
- Discounts.
- Paid parental leave (if eligible).
- Tuition Reimbursement (if eligible).
- On-the-job training opportunities.
Pay
A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $60,000 - $90,000. This is a variable pay role with uncapped variable pay. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities.
Schedule
Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
Contact Information
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws. For more information please visit: www.mycampingworldbenefits.com