Sales Coordinator, International Sales

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences.

Why Work With Us

• Change the world by helping young people participate in high-quality international exchange and study abroad programs
• Competitive total rewards package that increases total compensation by up to 25%, including:
  • Paid time off and parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on eligibility)
  • CIEE Study Abroad Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental, and vision)
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• Fast-paced, international, and collaborative team of professionals operating in 30 countries and serving participants from over 140 countries

About the Role

The coordinator will support the International Sales Team with work for J1 Bridge USA Work Exchange Programs, including Summer Work & Travel, Camp Counselor, Internship, Professional Career Training, and High School USA. This role provides administrative and operational support to enable Account Managers to focus on partner relationships, business development, and sales growth, helping achieve annual program sales goals and long-term business development objectives.

Responsibilities

• Provide day-to-day administrative support to the International Sales Team and CIEE International Representatives
• Maintain accurate partner and program information in Salesforce, Beacon, and other internal systems
• Prepare, review, and process annual cooperation agreements and other sales documentation
• Run and analyze regular reports to support International Representative performance management
• Assist with the creation and organization of training materials
• Review a high volume of data for accuracy
• Assist with collecting, reviewing, and tracking compliance documentation for new agent onboarding
• Track outstanding action items and follow up with internal teams and external partners to ensure timely completion
• Coordinate meetings, maintain calendars, prepare agendas, and document meeting notes when needed
• Support new partner onboarding by gathering and organizing prospective partner information and coordinating required documentation
• Support planning and logistics for webinars, conferences, and other sales events
• Prepare presentations, templates, and communication materials for the sales team
• Identify opportunities to improve administrative processes and help maintain standard operating procedures
• Perform other administrative and operational duties as assigned by the sales team

Requirements

• Post-secondary degree required
• 1 year of customer service and administrative experience preferred
• Experience managing data in CRM systems required; Salesforce experience a plus
• Strong MS Office skills and comfort with learning new technology
• Team-oriented approach with ability to maintain professional demeanor in a busy environment and within tight deadlines
• Excellent interpersonal, communication, and multi-tasking skills along with a strong work ethic
• Exceptional attention to detail, organizational, and time-management skills
• Ability to take initiative and maintain flexibility with job duties
• Commitment to CIEE’s Core Values: Excellence, Integrity, Respect, Inclusion, and Problem Solving

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission. Qualified candidates from underrepresented groups are strongly encouraged to apply.