Sales & Client Services

About the role

Elements Massage Mesa Riverview is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.

Responsibilities

• Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
• Following our proven sales process to enroll clients into the Elements Wellness Program
• Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications and Skills

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
• Excellent communication skills, with a focus on listening to clients
• Prior retail sales experience preferred, particularly in selling memberships or services in-person
• Customer Service experience in a spa-like or similar environment is preferred
• Familiarity with modern office tools and systems, including scheduling and payment software
• Driven to create a positive work environment and exceptional client experiences

Benefits

• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio

Schedule

Must be available nights and weekends.