Telecommunications Client Service and Sales
· Nashville, Tennessee, United States · 16 mo ago
Customer ServiceFull-time
Responsibilities
- Close new customers using a generated lead list to promote products and services available in a given market
- Possess prospecting skills to grow the book of business and create a referral pipeline increasing the opportunity for more closed sales
- Deliver engaging and interactive product presentations on the newest and most advanced telecommunication solutions in the industry
- Create and maintain positive relationships with all customers and clients even after the sale and installation process is complete - The goal is brand loyalty
- Regularly participate in ongoing training, virtual webinars, and brainstorming sessions amongst the sales and marketing team
- Collaborate with peers and industry partners to bring the most reliable, efficient, and innovative sales solutions available to businesses
- Maintain detailed reports of sales activities, including the customers reached, presentations completed, orders processed, and any customer relationship issues
Qualifications
- 1-2 years of work experience in industries such as sales, marketing, hospitality, retail, customer service, or any other applicable client-facing enterprise
- Acute communication and active listening skills, including a high level of emotional intelligence and empathy
- Must be self-motivated with a high level of ambition and drive for working in an entrepreneurial environment
- Uncanny ability to build relationships with a multitude of people and establish a level of trust fairly quickly
- Confidence and perseverance are critical attributes to being successful in this role
- Ability to set reasonable and measurable goals and achieve them