Client Partner, Telecom

About the Role

The Client Partner will lead all client interfaces within the assigned account scope, collaborating with Senior Client Partners and Group Managers to build and execute an account plan. This role typically manages a single account or part of a large account with a P&L of $30MM to $50MM.

• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, and own the opportunity management cycle (Prospect-Evaluate-Propose-Close).
• Client delivery assurance: collaborate with delivery stakeholders to ensure fulfillment of all commitments to the client.
• Account planning and governance: create the account plan, including relationships, opportunities, pricing decisions, competitor analysis, client presentations, estimation efforts, proposals, and negotiations.
• Collaborate with the Delivery Manager to address people or infrastructure-related issues affecting project delivery.
• Balance multiple projects for the client involving different delivery managers or horizontal competency units.
• Drive revenues from Go-to-market solutions within the account scope.
• Work with the Solutions Leader to build customized solution pitches and drive revenues and delivery of these solutions.
• Develop an Account Plan detailing relationships, opportunities, revenue expectations, and potential threats.
• Make pricing decisions within the scope of the Master Services Agreement.
• Support pre-sales proposals for new business development outside the account scope.
• Provide input for building future alliances with relevant product vendors.

About Infosys Communication Services

Infosys’ Communications Services vertical strengthens the digital fabric of society by helping providers deliver reliable connectivity, mobility, and high-bandwidth experiences for work, learning, business, and entertainment. The practice empowers telecom organizations to navigate industry disruption by modernizing networks, elevating agility, and improving customer experiences through future-ready digital platforms. Infosys supports communication enterprises in scaling growth and accelerating innovation by simplifying complexity across people, processes, systems, and partnerships. Backed by deep ecosystem-integration expertise, Infosys enables lean, digital-first operations and enhances existing capabilities for resilient, next-generation networks. With a strong foundation in data, cybersecurity, and open-standard architectures, Infosys helps providers unlock real-time insights and build sustainable, purpose-driven digital ecosystems.

Requirements

• Bachelor’s degree or foreign equivalent from an accredited institution (or three years of progressive experience in the specialty in lieu of every year of education).
• 11+ years of experience, with strong sales, relationship management, and account management experience.
• Significant business development and project management experience.
• Experience in the relevant industry/vertical.
• Track record of interacting and building relationships with C-level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication, and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship (Infosys is unable to provide immigration sponsorship for this role at this time).

Preferred Qualifications

• Knowledge of industry-specific go-to-market solutions.
• Good understanding of industry-specific business issues and drivers.
• Global Delivery Model experience.
• Experience managing large multi-location consulting engagement teams.
• Track record as an Account Manager in a rapidly growing client relationship.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal).
• 401(k) plan and contributions dependent on salary level.
• Paid holidays plus Paid Time Off.