Client Partner - Technology, Media & Telecom

About the role

Blend360 is seeking a senior Client Partner to lead a strategic, established account in the Technology, Media & Telecom (TMT) space, with a specific focus on telecommunications and ISP markets.

Responsibilities

• Own the full account — strategy, growth execution, and P&L — with a mandate to expand the relationship and deepen Blend360's footprint within the client organization.
• Identify and close new business opportunities across the client portfolio; develop and deliver compelling pitches, proposals, and Statements of Work (SOW) that speak to the client's strategic priorities.
• Negotiate pricing and engagement structures that deliver strong value for the client while achieving healthy margins for Blend360.
• Drive overall client satisfaction by anticipating needs, resolving issues proactively, and consistently delivering on commitments.
• Connect decision makers at the client with the right Blend360 capabilities, practice leaders, and talent to address their most important data, analytics, and technology challenges.
• Act as a trusted advisor to senior client stakeholders — from VP to C-suite — across technology, marketing, operations, and finance functions.
• Represent the voice of the client internally, ensuring Blend360's delivery teams understand the business context and are set up to succeed.

Qualifications

• 10+ years of experience in client management or business development within data-driven marketing, analytics, or data services — with a minimum of 5 years focused on the TMT sector.
• Deep understanding of the telecommunications and ISP landscape: familiarity with the competitive dynamics, customer lifecycle challenges, network operations, and digital transformation pressures facing Tier 1 and Tier 2 telcos and ISPs.
• Established network of senior relationships across telecom and ISP organizations — you know how these companies buy, who the decision makers are, and how to navigate complex, matrixed procurement environments.
• Fluency in the data and analytics use cases most relevant to telecom and ISP clients: churn reduction, customer lifetime value modeling, network analytics, revenue assurance, personalization at scale, and AI-driven customer experience.
• Big 4 or top-tier management consulting background (or equivalent) strongly preferred. Experience in a consulting environment shapes the structured problem-solving approach, executive communication style, and commercial discipline this role demands.
• Past experience in growing accounts — not just retaining them. You have a history of expanding scope, introducing new capabilities, and converting relationships into revenue.
• Ability to partner effectively with Capability and Practice Leaders to shape solutions and close new business. You are a connector as much as a closer.
• Proven track record of developing business cases and ROI narratives that resonate with data-driven and finance-oriented stakeholders.

Qualifications (continued)

• Industry Expertise: 10+ years of experience in client management or business development within data-driven marketing, analytics, or data services — with a minimum of 5 years focused on the TMT sector.
• Deep Understanding: Familiarity with the competitive dynamics, customer lifecycle challenges, network operations, and digital transformation pressures facing Tier 1 and Tier 2 telcos and ISPs.
• Relationship Network: Established network of senior relationships across telecom and ISP organizations — you know how these companies buy, who the decision makers are, and how to navigate complex, matrixed procurement environments.
• Data Analytics Expertise: Fluency in the data and analytics use cases most relevant to telecom and ISP clients: churn reduction, customer lifetime value modeling, network analytics, revenue assurance, personalization at scale, and AI-driven customer experience.
• Consulting & Client Management Background: Big 4 or top-tier management consulting background (or equivalent) strongly preferred. Experience in a consulting environment shapes the structured problem-solving approach, executive communication style, and commercial discipline this role demands.
• Account Growth: Past experience in growing accounts — not just retaining them. You have a history of expanding scope, introducing new capabilities, and converting relationships into revenue.
• Collaboration & Leadership: Ability to partner effectively with Capability and Practice Leaders to shape solutions and close new business. You are a connector as much as a closer.
• Business Case Development: Proven track record of developing business cases and ROI narratives that resonate with data-driven and finance-oriented stakeholders.

Additional Information

The starting pay range for this role is $275,000 - $300,000. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, paid holidays, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.