Sales & Catering Manager-Springhill Suites Durham

About the role

The Sales & Catering Manager at CMC Hotels is responsible for maximizing revenues in the catering and assigned group segments through account management, solicitation, and generation of new business.

Responsibilities

• Maximize revenues in the catering and assigned group segments through account management, solicitation, and generation of new business
• Execute assigned action plans and follow CMC Hotels Catering Sales Policies and Procedures
• Monitor and manage all aspects of the pre-event, event, and post-event details
• Track, detail, and communicate the particulars of each assigned event and group
• Manage and oversee group business related to meeting room space and standalone groups
• Maintain a proactive approach to all assigned target meeting room and group segments
• Understand assigned markets and read and understand STAR Reports
• Calculate room blocks, average rates, and forecast information
• Meet budgeted meeting room/catering revenues and other assigned segments
• Analyze data and make sound decisions
• Communicate with relevant departments to ensure proper servicing of accounts through accurate BEOs
• Field all inquiries, conduct call-ins, booking platform interactions, site visits, and prospecting calls
• Issue accurate menus and pricing in coordination with DOS/GM/F&B Manager
• Build trust and relationships with clients
• Organize and manage event and meeting setups
• Negotiate with clients while selling hotel amenities
• Understand the competition and their offerings to effectively sell against them
• Have an extensive knowledge of catering layouts and set-ups

Requirements

• Minimum of 2 years hotel sales experience
• Bachelor's degree preferred
• Passion for hotel sales
• Clear background check
• Reliable transportation

Benefits

• Competitive Wages Based on Experience
• Paid Vacation
• 7 Paid Holidays
• Medical, Dental, Vision Insurance
• Sick Leave
• 401k
• Life Insurance
• Short- and Long-Term Disability
• Employee Room Discounts