Full Time Guest Service Representative-Springhill Suites Durham/Chapel Hill

About the role

CMC Hotels offers opportunities for growth and success. Our associates are at the heart of our organization, and their contributions are crucial to the growth and success of our portfolio.

Responsibilities

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Aid in achieving monthly brand standard goals in customer service, employee training, and brand recognition.

Requirements

• Previous hotel experience is highly desired.
• Self-motivated and capable of working independently.
• Strong work ethic and a desire to succeed.
• Clean background check and reliable transportation are required.
• Solid basic accounting and math skills.
• Comfortable with computers and excellent customer service and communication skills.

Benefits

• Competitive wages based on experience.
• Paid vacation and holidays.
• BCBS Health Insurance, Dental & Vision Coverage.
• Short and Long Term Disability coverage.
• 401k Program.
• Life Insurance.
• Marriott Hotel Discounts.