Sales Assistant

Non-Exempt position reporting to the Brokerage Operations & Client Services Manager.

About the role

The Sales Assistant provides client and sales support for Raymond James clients.

Responsibilities

• Answer telephone calls.
• Process and manage mail.
• Schedule appointments.
• Manage client communications (social media, mass e-mail, correspondence & reports).
• Prepare documents for overnight processing by Raymond James home office.
• File documents as required.
• Greet clients.
• Prepare client proposals.
• Prepare client account applications and open accounts.
• Handle mutual fund linking – Breakpoints and Direct Accounts.
• Deposit and post client checks/contributions.
• Enter and process client disbursements.
• Perform client account maintenance.
• Assist in the organization of account documentation and workflow.
• Manage documents due report.
• Monitor cash reports.
• Prepare referral report and update sales system.
• Prepare Excel spreadsheets & Word documents.
• Adhere to regulatory requirements.
• Assist in compliance / regulator audits and examinations.
• Ensure account information is entered and managed in a reliable and timely fashion.
• Assist with gathering required documents and processes for auditors.
• Cross-train on other functions to ensure department stability.
• Participate in required meetings and educational training.

Requirements

• High School Graduate or GED.
• Effective time management and organizational skills.
• Strong verbal and written communication skills.
• Proficient in Excel and Microsoft Word.
• Effective interpersonal skills.
• Ability to manage confidential information.
• Must be able to work in a team environment.
• Must be able to multi-task.

Preferred Qualifications

• Post High School Education or 1 year of related experience.
• Work experience in a brokerage firm.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical Demands

Prolonged periods working at a desk.

Schedule

This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel

Minimal travel is expected for this position.