Sales Assistant
Smith Douglas Homes · Charlotte, NC · 1 mo ago
SalesFull-time
We're seeking a New Home Sales Assistant to join our team. This role is an exceptional opportunity for an ambitious professional looking to build a rewarding career in new home sales. Working alongside experienced and successful New Home Sales Agents, you'll receive hands-on training, mentorship, and real-world experience that will prepare you for future growth opportunities within our organization. If you're highly organized, customer-focused, and passionate about helping families find the perfect home, we'd love to meet you.
What You'll Do
- Provide support to Sales Agents and community teams by following established sales and closing procedures.
- Learn and develop expertise in new home pricing, homesite premiums, inventory management, and community offerings.
- Assist prospective buyers by demonstrating homes, homesites, and community features.
- Coordinate loan application setup for prospects and help monitor the financing process.
- Build trusted relationships with homebuyers through exceptional customer service and consistent communication.
- Complete monthly competitive market analyses to help support community sales efforts.
- Maintain the presentation and appearance of Sales Centers, model homes, and inventory homes.
- Coordinate website updates and communicate marketing needs to the Marketing team.
- Participate in Community Review meetings and homeowner events.
- Support daily marketing initiatives, including signage, sales materials, and website accuracy.
- Represent Smith Douglas Homes through active involvement in community and professional organizations.
What We're Looking For
- Previous administrative, customer service, sales, or real estate experience preferred.
- Strong organizational skills with exceptional attention to detail.
- Excellent interpersonal and communication skills with a customer-first mindset.
- Ability to manage multiple priorities in a fast-paced environment.
- Self-motivated with a desire to learn and grow within the homebuilding industry.
- Proficiency in Microsoft Office Suite; CRM experience is a plus.
Why You'll Love This Opportunity
- Competitive hourly pay plus commission opportunities.
- Structured training and mentorship from top-performing Sales Agents.
- Clear career path toward becoming an On-Site New Home Sales Agent.
- Opportunity to work for one of the fastest-growing homebuilders in the nation.
- Collaborative, family-oriented culture that values teamwork and professional growth.
- Comprehensive benefits package including health, dental, vision, paid time off, and retirement savings options.
Success in This Role Looks Like
- Delivering an exceptional experience for prospective homebuyers.
- Providing seamless support to the Sales team and contributing to community sales goals.
- Building strong relationships with customers, colleagues, and business partners.
- Developing the skills, knowledge, and confidence needed to advance into a New Home Sales Agent role.
- Living our mission of enhancing the quality of people's lives by helping families achieve homeownership.