Jobs · Sales · North Carolina

Sales Assistant

Smith Douglas Homes · Charlotte, NC · 1 mo ago
SalesFull-time

We're seeking a New Home Sales Assistant to join our team. This role is an exceptional opportunity for an ambitious professional looking to build a rewarding career in new home sales. Working alongside experienced and successful New Home Sales Agents, you'll receive hands-on training, mentorship, and real-world experience that will prepare you for future growth opportunities within our organization. If you're highly organized, customer-focused, and passionate about helping families find the perfect home, we'd love to meet you.

What You'll Do

  • Provide support to Sales Agents and community teams by following established sales and closing procedures.
  • Learn and develop expertise in new home pricing, homesite premiums, inventory management, and community offerings.
  • Assist prospective buyers by demonstrating homes, homesites, and community features.
  • Coordinate loan application setup for prospects and help monitor the financing process.
  • Build trusted relationships with homebuyers through exceptional customer service and consistent communication.
  • Complete monthly competitive market analyses to help support community sales efforts.
  • Maintain the presentation and appearance of Sales Centers, model homes, and inventory homes.
  • Coordinate website updates and communicate marketing needs to the Marketing team.
  • Participate in Community Review meetings and homeowner events.
  • Support daily marketing initiatives, including signage, sales materials, and website accuracy.
  • Represent Smith Douglas Homes through active involvement in community and professional organizations.

What We're Looking For

  • Previous administrative, customer service, sales, or real estate experience preferred.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent interpersonal and communication skills with a customer-first mindset.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a desire to learn and grow within the homebuilding industry.
  • Proficiency in Microsoft Office Suite; CRM experience is a plus.

Why You'll Love This Opportunity

  • Competitive hourly pay plus commission opportunities.
  • Structured training and mentorship from top-performing Sales Agents.
  • Clear career path toward becoming an On-Site New Home Sales Agent.
  • Opportunity to work for one of the fastest-growing homebuilders in the nation.
  • Collaborative, family-oriented culture that values teamwork and professional growth.
  • Comprehensive benefits package including health, dental, vision, paid time off, and retirement savings options.

Success in This Role Looks Like

  • Delivering an exceptional experience for prospective homebuyers.
  • Providing seamless support to the Sales team and contributing to community sales goals.
  • Building strong relationships with customers, colleagues, and business partners.
  • Developing the skills, knowledge, and confidence needed to advance into a New Home Sales Agent role.
  • Living our mission of enhancing the quality of people's lives by helping families achieve homeownership.

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