Sales Assistant

About the role

At Smith Douglas Homes, our mission is to enhance people’s quality of life by creating opportunities for homeownership. We believe that mission starts with our people. When you join Smith Douglas Homes, you become part of a team that is committed to doing the right thing, supporting one another, and delivering exceptional experiences for our customers. We foster a culture built on collaboration, accountability, continuous improvement, and mutual respect—where every team member has the opportunity to make an impact and grow their career. This New Home Sales Assistant role offers hands‑on training, mentorship from top‑performing Sales Agents, a clear career path toward becoming an On‑Site New Home Sales Agent, and the chance to work for one of the fastest‑growing homebuilders in the nation within a collaborative, family‑oriented environment.

Responsibilities

• Provide support to Sales Agents and community teams by following established sales and closing procedures.
• Learn and develop expertise in new home pricing, homesite premiums, inventory management, and community offerings.
• Assist prospective buyers by demonstrating homes, homesites, and community features.
• Coordinate loan application setup for prospects and help monitor the financing process.
• Build trusted relationships with homebuyers through exceptional customer service and consistent communication.
• Complete monthly competitive market analyses to help support community sales efforts.
• Maintain the presentation and appearance of Sales Centers, model homes, and inventory homes.
• Coordinate website updates and communicate marketing needs to the Marketing team.
• Participate in Community Review meetings and homeowner events.
• Support daily marketing initiatives, including signage, sales materials, and website accuracy.
• Represent Smith Douglas Homes through active involvement in community and professional organizations.

Requirements

• Previous administrative, customer service, sales, or real estate experience preferred.
• Strong organizational skills with exceptional attention to detail.
• Excellent interpersonal and communication skills with a customer‑first mindset.
• Ability to manage multiple priorities in a fast‑paced environment.
• Self‑motivated with a desire to learn and grow within the homebuilding industry.

Skills

• Proficiency in Microsoft Office Suite.
• CRM experience is a plus.

Benefits

• Comprehensive benefits package including health, dental, vision, paid time off, and retirement savings options.

Pay

Competitive hourly pay plus commission opportunities.