Sales Assistant

About the Company

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living, and Memory Care communities across California and surrounding areas, serving thousands of residents and families. Guided by our foundational “Culture Keepers,” we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported. As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022–2026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually invest in learning and development opportunities to support professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

About the Role

If you are an organized, self-starter with a high energy level, willingness to be trained, work hard, possess high integrity, and respect seniors, we would like to speak with you. Integral offers significant opportunities for growth and career advancement. Team Members are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity. In this role, you are an important component to the success of our community. This position entails both Sales and Sales Support, interacting with leads and converting them into residents through relationship building. The role also involves support services for sales, facilitating daily operations of the sales office, and assisting the team with future resident paperwork.

Responsibilities

• Record new leads and maintain the sales database
• Provide regularly scheduled reports from the database
• Ensure model suite(s)/apartment(s) are well maintained and presentable
• Answer telephones
• Type, collate, and distribute correspondence and other materials
• Organize, coordinate, and assist in planning special events, including weekend events
• Assist in prospective resident community tours

Requirements

• One (1) year of experience in a sales support role involving customer service
• Previous sales experience
• Enjoys working with the senior population
• Strong verbal and written communication skills
• Excellent telephone etiquette
• Consummate people skills; demonstrates talent at interacting effectively with all types of people
• Ability to use Microsoft Windows, including Word, Outlook, and Excel
• Ability to use email and the Internet
• Ability to use client tracking and design software
• Proficient organizational skills and must be detail-oriented
• Ability to solve problems
• Can define own role, take on responsibilities, and manage priorities with minimal guidance
• Projects a professional and polished image that inspires confidence and trust

Benefits

• Comprehensive medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and paid holidays
• Outstanding 401(k) plan with company match
• Employee Assistance Program
• Accident insurance policy