Sales Assistant

About the role

This key sales position provides assistance to the sales director and the sales team by performing designated sales and marketing support tasks for residential living, as applicable at the community. The role is collaborative between all sales teams at community. Additionally, this position provides office management, clerical, and receptionist tasks for the sales department.

Responsibilities

• Greets all individuals who contact or visit the sales office and provides appropriate information and/or refer to Sales Director.
• Responds to requests for information by sending designated letters and brochures, entering inquiry data into the approved CRM sales software and redirecting to Sales Director and pending requests.
• Answers incoming calls, correctly records messages and/or contact data, and provides requested information if needed.
• Responds to inquiries coming from the organization’s website and proxy email, by mailing requested information and/or redirecting to Sales Director.
• Affords administrative support to the sales director, including preparation of correspondences, key reports, and memos, tracking of apartment extras, preparing apartment finishes forms, supporting the occupancy cycle and admission/move-in process information for residential living.
• Prepares and organizes applicant files and ensures all forms are in place including reservation agreements and applicable residency forms.
• Create and edit content for social media, blogs and websites.
• Maintains a presentable, professional, and well-organized office that is conducive to comfortably welcoming prospective residents and their families, current residents and their families, vendors, and other visitors at any time.
• Maintains and organizes department storage areas in an orderly manner, keeping an inventory of supplies and ordering as needed such as office supply inventory, ensuring all collateral promotional pieces are stocked and ordered as necessary.
• Excellent time management with the ability to handle multiple tasks and deadlines.

Requirements

• Minimum of two-year related office experience providing clerical or administrative support.
• Successful experiences in a highly visible office with public interaction; experience in sales and/or marketing or healthcare related position preferred.

Qualifications

• Education: High school education preferred with college or business education.
• Knowledge: Knowledge of senior care, senior living lifestyle preferred but not necessary.
• Skills: Ability to remain calm in an emergency, complete confidentiality when circulating general information, proficient in Microsoft Office Suite, experience with CRM software a plus!
• Ability: To deal tactfully with staff, residents, family members, visitors and public and have an interest in and desire to work with older adults, able to deal with the public in a pleasant and professional manner, must have the ability to communicate effectively with administration, staff, residents and others with whom this position has contact, good organizational skills and ability to plan and carry out responsibilities with limited supervision and direction are essential, must be dependable, flexible, motivated and the willingness to take initiative.

Benefits

• Medical, dental and vision insurance.
• Employer paid group term life and disability.
• Paid Time Off (PTO) & six paid holidays.
• 403(b) with a 3% employer match.
• Fitness center use at most facilities.
• Voluntary benefits: Life, AD&D, Tuition assistance and scholarships, Employee assistance program, Legal services, home/auto insurance, discount purchasing program, Pet Insurance.

Pay

The reasonable pay estimate for this position is $19.13 - $25.43 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

Schedule

For full time employees, we offer a generous benefits package that includes:

Application Instructions

To apply, please visit our website at www.covliving.org or www.covenantcareathome.org. For more information about Covenant Living and CovenantCare at Home, please visit our websites or contact us directly.