Sales Assistant

About Us

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. Our deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward—have guided us throughout this time. Our purpose is design for the good of humankind, an ideal we strive toward each day.

Being a part of MillerKnoll means being part of something larger than your work team or even your brand. We are redefining modern for the 21st century, and our success allows us to support causes that align with our values, building a more sustainable, equitable, and beautiful future for everyone.

Responsibilities

• Client & Sales Support
  • Serve as a first point of contact for inbound client inquiries, professionally handling and routing calls to the appropriate Sales Associate
  • Greet and acknowledge all clients entering the showroom, ensuring a welcoming and professional experience
  • Assist clients in the showroom and via phone or email, as needed
  • Support Sales Associates with quote preparation, order entry, and ongoing order management
• Order Management & Processing
  • Review all orders to ensure accuracy, completeness, and compliance with internal policies prior to submission
  • Process client payments, including deposits and credit card transactions, and release orders in accordance with company procedures
  • Prepare, verify, and submit COM ID forms to vendors as required
  • Track, follow up on, and update approvals for SFAs, DFAs, and CFAs
  • Manage post-order updates, including ship-to changes and expedited or revised freight requests
• Logistics & Reporting
  • Coordinate freight logistics by confirming shipping details, freight charges, and delivery requirements
  • Run and maintain weekly order status reports, proactively managing open orders and communicating estimated completion dates (ECDs) and requested delivery dates (RDDs) to clients and sales staff
  • Review order hold reports and collaborate with internal teams to resolve issues and move orders forward
  • Expedite priority and time-sensitive orders in partnership with the Client First team
  • Monitor and follow up on balance-due notices to ensure timely payment collection
  • Provide proactive shipment tracking updates and delivery confirmations to clients
  • Prepare and submit refund requests for overpayments as needed
• Showroom Operations & Team Support
  • Contribute to overall showroom coverage, including breaks and peak business periods
  • Pull product samples, tear sheets, and conduct fabric searches to support sales and client requests
  • Assist with showroom initiatives such as mailers, e-blasts, and other client communications

Requirements

• Bachelor's degree or equivalent experience required
• 1–2 years of experience in a retail, showroom, design, or client service environment; luxury brand experience preferred
• Strong organizational skills with the ability to multitask and manage competing priorities
• Excellent written and verbal communication skills
• High attention to detail and commitment to accuracy
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to lift up to 20–50 pounds as needed

Our Culture

We hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Pay

Compensation range for this role is $58,000.00 - $60,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs, and market factors.

Benefits

• Medical, Prescription Drug, Dental, and Vision coverage
• Health Savings Account and Dependent Day Care Savings Account
• Life Insurance, Disability, and Other Insurance Plans
• Paid Time Off (including Vacation and Parental Leave)
• Holidays
• 401(k) plan
• Short/Long Term Disability coverage
• Annual discretionary incentive and equity awards (subject to program rules)
• Special perks reserved for associates