Sales Assistant

About the role

Location: Miami, FL. We are seeking a motivated and personable Sales Assistant to support daily sales activities and help provide a positive experience for prospective and existing customers. This position involves assisting with customer inquiries, providing information about products and services, and supporting the sales team with day-to-day responsibilities. The ideal candidate is a strong communicator who is organized, approachable, and comfortable interacting with customers in a busy environment. This role is well suited for someone who enjoys working with people and can manage a variety of responsibilities throughout the day.

Responsibilities

• Assist customers with questions about available products and services.
• Provide clear and accurate information about features, options, and current offerings.
• Learn about customer needs and help identify appropriate products or services.
• Support the sales team with customer inquiries and routine follow-up.
• Help customers compare available options and make informed decisions.
• Prepare product information, customer materials, and other sales resources.
• Maintain accurate customer information and update internal records as needed.
• Respond to general inquiries and direct specialized questions to the appropriate team member.
• Keep sales materials and customer-facing areas organized and up to date.
• Assist with product presentations and demonstrations when needed.
• Communicate customer requests and relevant information to other team members.
• Maintain familiarity with current products, services, and company procedures.
• Complete routine administrative tasks associated with sales activity.
• Participate in team meetings, training sessions, and product briefings.
• Provide professional and helpful service throughout each customer interaction.

Requirements

• Previous experience in sales, customer service, hospitality, or another customer-facing position is preferred but not required.
• Basic proficiency with standard computer and business software.

Qualifications

• Strong verbal and written communication skills.
• Friendly and professional approach when working with customers.
• Strong listening skills and ability to understand individual needs.
• Organized and attentive to details.
• Comfortable learning and discussing different products and services.
• Ability to manage multiple responsibilities in an active work environment.
• Reliable follow-through on customer requests and assigned tasks.
• Comfortable working independently and as part of a team.

Skills

• hubspot
• outbound outreach
• linkedin outreach
• communication skills
• sales pipeline management
• lead generation
• outreach
• interpersonal skills
• crm systems
• crm management
• research
• cold calling
• email outreach
• sales
• sales tools familiarity
• sales skills
• relationship building
• researching
• time management
• sales tools
• b2b sales
• crm (e.g., salesforce, hubspot)
• b2b
• sales communication
• customer service
• salesforce
• communication
• outbound sales