Sales and Ops Supply Manager

Position Summary

The S&OP (Sales and Operations Planning) Supply Manager is accountable for translating demand plans into executable supply strategies that achieve service, cost, and working capital targets. This role leads the supply planning workstream within the monthly S&OP process, ensuring alignment across Operations, Procurement, and Finance while proactively managing capacity, inventory, and supply risk across the network.

Essential Duties & Responsibilities

• S&OP Process Ownership
• Own the supply planning cycle within the monthly S&OP process
• Drive alignment to a consensus supply plan signed off at executive level
• Identify risks and escalate tradeoffs requiring executive decisions
• Supply Plan Execution & Risk Management
• Translate demand into constrained supply plans aligned to capacity and sourcing realities
• Proactively identify supply risks (capacity, materials, logistics) and lead mitigation plans
• Ensure continuity of supply in regulated/critical environments
• Financial & Operational Performance
• Service levels / OTIF
• Inventory targets & working capital
• Capacity utilization / cost efficiency
• Quantify financial implications of supply decisions (inventory, expedite costs, lost sales)
• Scenario Planning & Decision Support
• Lead scenario modeling (upside/downside demand, supply disruptions)
• Provide decision-ready recommendations to senior leadership

Additional Responsibilities

• Develop and maintain supply planning dashboards tied to executive KPIs
• Drive continuous improvement in planning accuracy and process maturity
• Lead cross-functional alignment across global operations and suppliers
• Influence without authority across manufacturing, procurement, and commercial teams

Education and Experience

• Bachelor’s Degree from a four-year accredited college or university in Supply Chain, Business, Engineering, or related field (or equivalent experience)
• Experience in formal S&OP / IBP processes
• Exposure to regulated environments (FDA / ISO) more explicitly
• Transformation or system implementation experience (optional but high value)

Job Prerequisites

• Ability to challenge demand assumptions with data
• Strong executive communication and decision framing
• Proven ability to drive accountability without direct authority
• Effective written and oral communication skills
• Strong organizational, planning, and execution skills
• Exceptional attention to detail and commitment to accuracy
• Ability to lead, motivate, coach, and develop others toward high performance standards