Sales Operations Manager
The Role
TimelyCare is seeking a Sales Operations Manager to serve as a strategic partner to our GTM organization. This role will drive data-informed decision-making across Sales, Customer Success, and broader revenue teams.
Location
This is a remote position. Reviewing candidates across the country.
What You’ll Do
Pipeline & Funnel Analytics: Own and analyze full-funnel performance (Lead > SQL > Opportunity > Closed Won). Monitor conversion rates, pipeline velocity, time-in-stage, and rep performance. Identify pipeline gaps, coverage issues, and key performance drivers. Forecasting & GTM Planning: Build and maintain forecasting models across pipeline, bookings, and renewals. Support quarterly and annual planning processes. Deliver accurate, insight-driven forecasts with clear variance analysis.
Reporting & Insights: Develop and maintain executive-facing dashboards and reporting. Deliver clear, concise insights for forecast calls, QBRs, and leadership reviews. Translate data into actionable recommendations for Sales leadership.
Data & Process Ownership: Partner with Business Systems team to ensure Salesforce data integrity and hygiene. Define and standardize GTM KPIs. Improve funnel definitions, stage criteria, and data capture processes. Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Success, and Data/BI teams. Influence strategic decisions through data and analysis. Align reporting and metrics across the GTM organization.
What You Bring
Experience: 5+ years in Sales Ops, RevOps, or GTM Analytics with a proven track record of supporting B2B SaaS Sales leadership as a strategic business partner. Demonstrates the “builder” autonomy needed to thrive in less-defined environments.
Strategic & Analytical Mindset: Ability to pull, analyze, and translate data into actionable insights, clear recommendations, and measurable business impact. Systems & Tools: Advanced Salesforce (reporting, dashboards, forecasting, data hygiene). Strong Excel/Sheets (modeling, scenarios). Experience with BI tools (Looker, Tableau, Power BI) preferred.
Pipeline & Funnel Expertise: Deep understanding of full-funnel metrics (Lead > Closed Won), including conversion rates, pipeline velocity, time-in-stage, and rep performance drivers. Forecasting & Planning: Owns forecasting models and supports GTM planning (pipeline, bookings, renewals). Delivers accurate forecasts with strong variance analysis. Proactively identifies risks and opportunities in the forecast. Quota/territory planning experience a plus.
Business Acumen: Strong understanding of sales motions and revenue drivers. Proactively surfaces pipeline risks and performance opportunities. Reporting & Communication: Builds executive-facing dashboards and delivers clear, concise insights. Comfortable presenting in forecast calls, QBRs, and leadership reviews. Data & Process Ownership: Ensures CRM integrity, defines GTM KPIs, and improves funnel definitions, stage criteria, and data capture processes.
Who You Are
Strategically Autonomous: You proactively identify problems, uncover root causes, and deliver solutions before they surface to leadership.
Strategic & Analytical Mindset: You operate as a trusted source of truth for revenue performance, with a sharp eye for data accuracy and insights.
Translator: You translate Sales leadership’s high-level business goals into technical workflows, data models, and actionable, executive-ready insights.
Builder: You thrive in fast-paced, less-defined environments and have a proven track record of building and refining GTM processes.
Trusted Operator: You bring consistency, rigor, and credibility to forecasting, pipeline, and performance reporting.
Benefits + Perks
Paid Company Holidays + No work on your birthday!
Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
Variable bonus eligibility on a quarterly basis
Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
Company-paid group Life Insurance + Company-paid Short Term Disability
Concierge benefit support services
401(k) with employer match
Free access to TimelyCare virtual medical and mental health support
Mission-Driven Purpose with a Supportive Team Culture
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary Range
The salary range for this opportunity is $110,000-$120,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.