Sales and Marketing Administrative Assistant

About the role

The Omni Homestead Resort & Spa has been delighting vacationers—including 24 U.S. Presidents—for over 250 years. A recently completed $170 million renovation restored the historic character of this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports, and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out.

Responsibilities

• Support the efforts of the sales team to drive top-line revenue for the hotel.
• Assist with sales inquiries for group and catering events.
• Assist sales managers with preparation of contracts, proposals, and addendums.
• Create departmental purchase orders and maintain inventory of office supplies, collateral, and promotional items.
• Accurately record and process direct opportunities in the hotel sales system (Delphi).
• Assist with media property visits (reservations, amenities, activities, etc.).
• Coordinate client site inspections and preplanning visits.
• Assist managers with RFP responses and meeting arrangements as needed.
• Manage group commissions.
• Other duties as needed.

Qualifications

• Must be self-directed, motivated, and demonstrate intuitive customer service and interpersonal skills.
• Passionate for hospitality and effectively engages with internal and external clients.
• Communicates clearly, concisely, and openly in all interactions.
• Has exceptional attention to detail, organizational, analytical, and time management skills.
• Multi-tasks and prioritizes in a fast-paced work environment.
• Exercises sound judgment; evaluates situations and utilizes appropriate and creative resources to solve problems.
• Is technologically savvy, with a working knowledge of Microsoft Office, Excel, Delphi FDC, Birchstreet, and Opera preferred.

Perks and Benefits

• A culture of fun, inclusion, and growth.
• Access to resort amenities and restaurants.
• Health insurance offered after 90 days.
• Matching 401(k) after one year.
• Performance-driven, ALL-IN culture.
• Discounted associate rates at Omni properties nationwide.