Sales and Customer Service

About the role

TruckingHQ is a leading provider of DOT and FMCSA compliance services, helping transportation companies across the U.S. stay on the road and operate safely. As a Sales & Service Representative, you'll be on the front lines of our mission to support carriers and owner-operators with DOT compliance solutions. This hybrid role blends inside sales with customer service.

Responsibilities

• Guide prospective clients through our suite of DOT compliance services
• Perform inbound and outbound sales calls to carriers, owner-operators, and fleet managers
• Onboard new clients and manage their initial setup (Driver Qualification Files, Clearinghouse, etc.)
• Provide ongoing client support and education regarding DOT compliance requirements
• Monitor client accounts and proactively recommend service enhancements (ELD, CSA Score Management, etc.)
• Collaborate with internal compliance team to ensure client records stay audit-ready
• Use CRM and task management tools to keep accurate client and sales records

Requirements

• 1+ year of experience in inside sales, customer service, or DOT compliance (trucking industry experience a major plus!)
• Strong communication and interpersonal skills — both written and verbal
• Comfortable making sales calls and offering consultative solutions
• Highly organized with an eye for regulatory detail
• Passionate about helping trucking companies succeed and stay safe on the road
• Tech-savvy; able to work in a CRM and navigate basic cloud-based systems

Qualifications

• High school diploma or equivalent
• Valid driver’s license

Skills

• Excellent communication skills
• Ability to work independently and as part of a team
• Attention to detail
• Customer service orientation

Benefits

• Competitive base pay + commission
• Monday–Friday schedule (no weekends)
• Paid time off and holidays
• Professional growth in a fast-moving industry
• A supportive team atmosphere in our Lawrenceville headquarters

Pay

Competitive base pay + commission

Schedule

Monday–Friday schedule (no weekends)