Sales Administration Team Lead

Sales Administration Team Lead

Essential Functions

• Serve as an additional point of contact for questions related to order processing, from order creation through final booking.
• Monitor team performance and identify training opportunities; communicate knowledge gaps and development needs to the Sales Administration Manager.
• Aid in the creation, maintenance, and continuous improvement of Standard Operating Procedures (SOPs) and departmental processes.
• Coverage coordination to ensure regional support is maintained during team member absences and out-of-office periods.
• Provide month-end support to help ensure critical deadlines are met, including board credit processing and order bookings.

Supervisory Responsibility

None

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Sitting / working at desk for long hours

Position Type/Expected Hours of Work

Full Time position Monday-Friday 40 hours

Travel

Limited

Required Education And Experience

BA in Business Administration or a related field or 5 years Business Administration Experience

Preferred Education And Experience

Bachelor’s Degree in Administration or a related field
Salesforce and Microsoft Office Suite
Experience in Sales Administration