Sales, Account Manager - eGaming, Warren, OH

About the role

Join Arrow International, the world’s leading maker of charitable gaming products—from pull tabs and bingo paper to cutting-edge electronic gaming systems. As an Account Manager, you’ll develop and implement promotion schedules designed to encourage retention and activity. You’ll collaborate closely with the Sales and E-Gaming Management teams to manage relationships with organization leaders in your assigned market, driving engagement and satisfaction.

Responsibilities

• Liaise with organization leadership, E-Gaming leadership, and other managers to understand promotion and organizational goals.
• Participate in the development of promotional and marketing strategies.
• Serve as the main point of contact between the organization and Arrow International.
• Develop promotions, including deals, to encourage target market engagement.
• Organize and strategize to ensure promotions are deployed effectively within budgetary constraints.
• Ensure compliance with legal restraints related to promotions.
• Maintain organization satisfaction by understanding, communicating, and resolving issues promptly.
• Support new deployments as a point of contact alongside the sales team.
• Assist in the development and implementation of process improvement plans.
• Identify risks and opportunities for additional deployments.
• Manage timelines and schedules across multiple organizations.

Requirements

• Highly organized with the ability to adapt quickly to changing priorities.
• Understanding of the gaming industry; knowledge of gaming KPIs and targets is a plus.
• Strong business acumen, particularly in written communication and explaining details to internal and external audiences.
• Excellent organizational skills with a strong eye for detail.
• Ambitious, eager to learn, and interested in marketing, content, CRM operations, and communication.
• Outstanding collaborator who enjoys juggling multiple priorities.
• Driven to continuously improve and flexible in addressing challenges and opportunities.
• Proactive, enthusiastic, and self-motivated to exceed goals.

Benefits

• Profit-sharing.
• 401(k) matching.
• Comprehensive benefits package.
• Paid time off, including a bonus week every July.

Arrow International is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Reasonable accommodations are available for candidates with disabilities.