Sales / Account Management / Bilingual Japanese

System Integrator company seeks an individual with Sales and Account Management experience to expand and maintain relationships with existing corporate clients, offering tailored IT solutions and ensuring a high level of client satisfaction.

About the role

This position has been created to support business growth and expansion, focusing on global Japanese enterprises. The role involves solution-based sales, customer relations, and small project management.

Responsibilities

• Propose IT solutions and services (ERP, RPA, BI, AI, and other business solutions) to existing clients
• Manage client contracts, accounts, and records
• Build and maintain strong client relationships
• Collaborate with internal teams to ensure client needs are met
• Contribute to business expansion initiatives
• Perform sales outreach to potential clients acquired through marketing, networking, and daily sales activities
• Provide sales support for existing clients, including customer relations and small project management
• Coordinate with domestic and international vendors
• Support marketing activities via web, LinkedIn, SNS, and webinar hosting

Requirements

• Proven experience in sales or account management
• Experience in the IT industry strongly preferred
• Strong interpersonal and communication skills
• Ability to manage multiple client accounts and foster long-term partnerships
• Bilingual in Japanese and English
• Solution sales experience is a plus, but candidates with sales experience in other fields targeting Japanese companies in the U.S. are also welcome
• No visa sponsorship required
• Must be able to commute to the New York office three days per week (fully remote for those outside commuting distance)
• Travel may be required (driver’s license needed)

Pay

Salary range: $70,000 – $110,000 annually

Schedule

• Monday–Friday, 9:00 AM – 5:00 PM
• Hybrid work style: 3 days per week in the New York office