Safety and Security Representative
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Safety and Security Representative based in the United States. The role supports a safe, secure, and welcoming environment across retail locations in the assigned area. You will help identify and address safety risks, respond to security concerns, and de-escalate challenging situations while maintaining a professional customer-focused approach. The position combines in-store security, loss prevention, incident documentation, safety audits, and team training. You will work closely with store leadership, regional teams, facilities, peer organizations, and law enforcement when appropriate. The role requires strong judgment, discretion, and the ability to act independently in fast-changing situations. It is a hands-on position with regular local travel and a flexible schedule covering days, evenings, weekends, and occasional overnight shifts.
Responsibilities
- Maintain strict compliance with applicable laws, safety standards, security procedures, loss prevention practices, and internal policies while supporting safe operations across assigned retail locations.
- Provide a visible security presence, conduct store patrols and safety walks, accompany team members when needed, and respond promptly to situations that may create safety or business disruption.
- De-escalate confrontations and address individuals whose behavior presents safety concerns, while maintaining a calm, professional, and customer-focused approach.
- Identify and address environmental safety issues, including situations involving illicit substances, bodily fluids, loitering, solicitation, shopl