Safety and Security Officer Trainee - Rochester General Hospital, Security (Per Diem, 24/7 Operations, Including Weekend Rotation)

About the role

This role plays a key part in maintaining a safe, secure, and welcoming environment across Rochester Regional Health facilities. Officers are expected to deter aggression, enforce safety protocols, and communicate effectively with diverse populations. The position requires professionalism under pressure and a strong commitment to customer service and public safety.

Responsibilities

• Ensure safety and security: maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.
• Access and visitor control: monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.
• Incident response: respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.
• Customer service: provide respectful, courteous interactions with patients, staff, and visitors while representing the organization professionally.
• Compliance and conduct: uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.

Required Qualifications

• High school diploma or equivalent
• 6 months experience in Law Enforcement, Corrections, Military, or Security preferred
• NYS Security Guard License within 90 days of hire
• Valid NYS Driver’s License

Preferred Qualifications

• Strong interest in safety and security, public safety, or law enforcement
• Excellent communication skills and a customer-focused attitude
• Ability to maintain a professional demeanor in high-stress or emergency situations
• Demonstrated interest in security, safety, or law enforcement

Education

• LICENSES / CERTIFICATIONS: NYS Security Guard License required within 90 days of hire

Physical Requirements

Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; requires frequent walking, standing or squatting.

Pay

$21.00 per hour